Ernestine Elie
Newark,NJ
Summary
Dependable team player with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
11
11
years of professional experience
Work History
Stock Associate
Macy’s Herald Square
New York, NY
07.2015 - Current
- Readied items for sales floor stocking by affixing tags and preparing shelf labels
- Conducted periodic inventory inspections and reported out-of-stock items
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
Security Officer
Quality Protection Services
New York , NY
03.2011 - 08.2015
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of employees and visitors daily.
- Monitored and authorized entrance and departure of 100s of employees and visitors daily
Education
Associate of Science - Human And Social Services
Essex County College
Newark, NJ05.2015
Skills
- Customer Relationships
- Merchandise Retrieval and Distribution
- Customer Service
- Data Entry and Database Skills
- Stockroom Maintenance
- Verbal and Written Communication
- Order Fulfillment
- Heavy Lifting
Timeline
Stock Associate
Macy’s Herald Square
07.2015 - Current
Security Officer
Quality Protection Services
03.2011 - 08.2015
Associate of Science - Human And Social Services
Essex County College
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