ERNESTINE HERRERA
Montebello,CA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
25
25
years of professional experience
Work History
Sales Associate
Walmart
Rosemead, CA
09.2018 - Current
- Assisted customers with product selection, sizing and styling.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Relationship Banker/Customer Service Representative
Us Bank
Norwalk, CA
07.2002 - 01.2018
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Prepared loan documents for review and approval by bank management.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Researched customer inquiries regarding account balances, transactions, fees, interest rates.
Relationship Banker
US Bank Home Mortgage
Whittier, CA
10.1999 - 06.2002
- Provided customers with financial advice and assistance in setting up accounts, loans, and investments.
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Built long-term relationships with customers by providing personalized service and support.
- Prepared loan documents for review and approval by bank management.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
Education
High School Diploma -
Montebello High School
Montebello, CA06-1977
Skills
- Customer Service
- Payment Processing
- Client Account Management
- Customer Needs Assessment
- Business Development
- Product Sales
- Contract Preparation
Accomplishments
- Circle of Excellance
Timeline
Sales Associate
Walmart
09.2018 - Current
Relationship Banker/Customer Service Representative
Us Bank
07.2002 - 01.2018
Relationship Banker
US Bank Home Mortgage
10.1999 - 06.2002
High School Diploma -
Montebello High School
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