Ernestine Sanchez
San Fernando,CA
Summary
Dynamic Certified Nursing Assistant with extensive experience at UCLA Health, skilled in vital signs monitoring and compassionate patient care. Proven ability to maintain accurate clinical documentation and uphold HIPAA compliance. Adept at enhancing patient mobility and comfort, while effectively communicating with healthcare teams to ensure optimal patient outcomes.
Overview
23
23
years of professional experience
Work History
Certified Nursing Assistant
UCLA Health
Santa Monica, California
04.2023 - Current
- Monitored patient vital signs and promptly reported significant changes to clinical staff to ensure timely interventions.
- Assisted UCLA Health nurses with daily patient care on the medical-surgical unit.
- Repositioned patients and supported safe mobility and transfers
- Provided bathing, grooming, and toileting assistance with dignity and privacy.
- Maintained accurate records of patient care and progress, facilitating informed decision-making by medical staff.
- Assisted residents in preparing for activities and social programs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Engaged in educational programs to enhance nursing assistant skills and knowledge.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Maintained clean patient rooms and followed infection control procedures.
- Transported patients safely to tests, procedures, and other hospital areas.
- Communicated patient needs effectively to nurses and support staff, enhancing collaborative care and response to patient concerns.
Data Entry/Customer Service
Small Business Administration
Los Angeles, CA
02.2017 - 08.2019
- IConducted high-volume data entry for business operations, demonstrating multitasking proficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed daily operational tasks with precision in a fast-paced environment.
CSR
Anthem, Inc.
Woodlandhills, CA
10.2013 - 11.2015
- Customer Service Representative: answered incoming member calls for a medical insurance company.
- Resolved provider inquiries using Anthem policies, procedures, and service guidelines.
- Documented customer interactions in call center systems and account records.
Order Processing
Angeles wine agency
Van Nuys, CA
03.2004 - 12.2007
- Coordinated daily administrative tasks to support operations.
- Oversaw order processing for wine shipments, ensuring timely delivery and customer satisfaction.
- Processed wine orders for Angeles wine agency using order management records.
- Reviewed purchase details for accuracy across customer, pricing, and product information.
- Coordinated order status with sales, warehouse, and shipping teams.
Education
High school diploma - Nursing
Los Angeles Mission College
Los Angeles, CA10-2026
Certified Nurse Assistant - Nursing
Los Angeles Nission College
Sylmar, CA08-2022
Associate of Science - Pre- Nursing
Los Angeles Mission College
Sylmar, CA06-2010
High school diploma -
Sylmar High School
Sylmar, CA06-2003
Skills
- Patient care
- Vital signs
- Collecting vital signs
- Patient assessments
- Patient intake processing
- Patient intakes
- Toileting assistance
- Ambulation assistance
- Positioning patients
- Patient transport
- Collecting specimens
- Electronic health records
- Clinical documentation
- Microsoft Excel
- Microsoft Word
- Healthcare billing
- HIPAA compliance
- Medical terminology
- Electronic charting
- Patient communication
- Healthcare ethics
- Patient record management
- Intake recording
- Patient intakes
Timeline
Certified Nursing Assistant
UCLA Health
04.2023 - Current
Data Entry/Customer Service
Small Business Administration
02.2017 - 08.2019
CSR
Anthem, Inc.
10.2013 - 11.2015
Order Processing
Angeles wine agency
03.2004 - 12.2007
High school diploma - Nursing
Los Angeles Mission College
Certified Nurse Assistant - Nursing
Los Angeles Nission College
Associate of Science - Pre- Nursing
Los Angeles Mission College
High school diploma -
Sylmar High School