Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ernesto Acuna

Orlando,FL

Summary

Proven leader in dairy and grocery management at Presidente Supermarkets, adept at fostering vendor relationships and enhancing customer satisfaction. Expert in inventory coordination and disease prevention, driving sales growth through strategic product assortment. Skilled in performance evaluation and delivering exceptional service, ensuring compliance with food safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Frozen and Dairy Manager

Presidente Supermarkets
04.2021 - Current
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Delegated tasks and gave direction to team of 2 employees within dairy department.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Kept abreast of industry trends and regulatory changes to ensure compliance with relevant food safety standards in the dairy department.
  • Analyzed sales data to identify trends and make informed decisions on product assortment adjustments, maximizing profitability.
  • Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.

Grocery Stocker

Presidente Supermarkets
01.2021 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.

Education

Bachelor's Degree in Physical Culture And Sports - Sports Studies

Manuel Fajardo
La Habana, Cuba
06.2020

Skills

  • Performance Evaluation and Feedback
  • Dairy department management
  • Disease prevention strategies
  • Coordination of inventory
  • Customer interaction
  • Product stocking
  • Freshness control

Certification

  • Forklifts driver License

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Frozen and Dairy Manager

Presidente Supermarkets
04.2021 - Current

Grocery Stocker

Presidente Supermarkets
01.2021 - Current

Bachelor's Degree in Physical Culture And Sports - Sports Studies

Manuel Fajardo

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Ernesto Acuna