Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ernesto Arbolaez

Miami,FL

Overview

33
33
years of professional experience
1
1
Certification

Work History

Trolley Driver

Transportation America
09.2023 - Current
  • Managed challenging situations professionally, such as resolving conflicts between passengers or addressing disruptive behavior calmly and effectively.
  • Participated in ongoing professional development opportunities to stay current on industry best practices for safe and efficient trolley operation.
  • Ensured safety of passengers with strict adherence to traffic rules and regulations during trolley operation.
  • Enhanced passenger experience by providing exceptional customer service and maintaining a clean and comfortable trolley environment.

Bartender

Los Caneyes, Hotel
01.1992 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

High School Diploma -

Tony Santiago
Cuba
07-1989

Skills

  • Safe driving
  • Mechanical tools
  • Punctuality
  • Defensive driving

Certification

  • First Aid Certification - American Red Cross or American Heart Association.
  • Crisis Intervention Team Training – Local Law Enforcement Agencies or Mental Health Organizations.
  • Substance Abuse Management Certification for Supervisors – U.S Department of Transportation.
  • Rules Compliance Certification– Specific Transit Authority/Agency.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Trolley Driver

Transportation America
09.2023 - Current

Bartender

Los Caneyes, Hotel
01.1992 - 06.2023

High School Diploma -

Tony Santiago

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Ernesto Arbolaez