ERNESTO BETANCOURT
Reedley,CA
Summary
Punctual and professional individual with formal training in Aeronautics. Highly adaptable and quick learner, always eager to acquire new knowledge and skills. Patient team player, adept at engaging with customers, establishing lasting relationships, and ensuring their satisfaction.
Overview
17
17
years of professional experience
Work History
Sales Associate
Selma Flea Market
01.2008 - Current
- Maximize efficiency by anticipating operational needs through taking inventory and ordering the appropriate items to keep all products in stock
- Maintain an organized and visually appealing storefront by unloading and stocking all products to be accessible
- Make customers feel valued and promote repeat business through exceptional customer service
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Front End Food Cashier
California Aeronautical University
09.2019 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for credit card transactions with excellent accuracy levels.
- Served food promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Aeronautics
California Aeronautical University
Bakersfield, CA03.2023
Skills
- Crew Resource Management
- Principles of Management
- Customer service
- Group Dynamics
- Reliable and punctual
- Speech Communication
- Money handling
- Time management
- Flexible schedule
- Multi-tasking strength
Languages
Spanish
Native or Bilingual
Timeline
Front End Food Cashier
California Aeronautical University
09.2019 - 03.2022
Sales Associate
Selma Flea Market
01.2008 - Current
Bachelor of Science - Aeronautics
California Aeronautical University
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