Ernesto Bonilla Ramos
Allen,USA
Summary
Results-driven telecommunications professional with over 17 years of specialized experience in network deployment, focusing on IP networks and advanced radio access technologies. Possesses deep technical expertise in diagnosing and resolving complex network issues, leading to significant improvements in system reliability and performance. Demonstrated ability to lead complex projects from conception through execution, consistently achieving goals within time and budget constraints. Proficient in using advanced diagnostic tools to troubleshoot routing and radio access network challenges, ensuring compliance with industry standards and site acceptance. Extensive experience in optimizing network performance, including load balancing, throughput enhancement, and stability improvements. Strong leadership capabilities, mentoring junior engineers and enhancing team performance through hands-on training and knowledge sharing. Dedicated to minimizing network downtime and optimizing service quality, leveraging a methodical and detail-oriented approach. Highly adaptable and collaborative, committed to taking on increased responsibilities and driving team success.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
RAN SME and Program Manager
T7 International Group
09.2024 - Current
- Planed, coordinated and executed RAN migrations to Cloud environments ensuring seamless integration with new cloud infrastructure
- Serve as a subject matter expert in Radio Access Network (RAN) technologies, ensuring optimal deployment, maintenance, and troubleshooting for 3G, 4G, and 5G networks.
- Evaluate the feasibility of new projects, collaborating with the commercial team to evaluate risks and financially analyze project proposals.
- Collaborate with cross-functional teams to implement innovative solutions and improve service delivery.
- Support the development of new processes and tools to enhance operational efficiency and customer satisfaction.
Advanced Network Support Engineer
Samsung Electronics America
10.2022 - 07.2024
- Integrated nodes across various frequency bands, including AWS, PCS, and CBRS, for the Verizon SNAP Project.
- Served as the first point of escalation for troubleshooting in the Verizon SNAP Project, providing guidance and support to less experienced engineers, and subsequently joined the Tier2 team to handle more complex network issues.
- As part of the Tier2 team, led the diagnosis and resolution of complex 4G, 5G, and DSS issues on CDU30, CDU50 (VDU), and FSU, including troubleshooting for Verizon's CBAND project.
- Spearheaded troubleshooting and root cause analysis for ORAN and DRAN radio access network issues, using tools like Wireshark for signaling log analysis and QCAT/QXDM for in-depth log review, significantly enhancing system reliability and performance.
- Drove the activation and secure validation of the Commercial Mobile Alert System (CMAS), validating it through Log Analysis with Wireshark
- Developed and refined Network Integration Troubleshooting Processes, based on signal level and call volume datasets, improving the accuracy and speed of issue resolution.
- Mentored and supported less experienced engineers, serving as a key point of escalation and facilitating a culture of continuous learning and skill advancement within the team.
- Formulated strategic recommendations for management based on comprehensive data analysis, contributing to the development of robust standard operating procedures.
- Collaborated with cross-functional teams to design and implement end-to-end solutions for intricate network challenges, fostering a collaborative environment and streamlining project execution.
Senior RAN Integration Engineer
Sprint/T-Mobile
11.2018 - 10.2022
- Delivered RAN Network Integration services including site acceptance, troubleshooting and E911 testing of Nokia Airscale and Ericsson 6630 for 3G, 4G and 5G, (NR Shared and SA)
- Activated ENDC and Carrier Aggregation features on 4G and 5G nodes on Ericsson and Nokia product lines, optimizing load balancing and enhancing throughput and network stability.
- Worked in Sprint's laboratory to develop Commissioning and Integration procedures to train Field Technicians in Ericsson 5216, 6630, DBA, SIU (CDMA)
- Participated in testing and of various software loads on network elements in the Sprint/T-Mobile Lab
- Conducted rigorous testing on transceivers to ensure seamless optical information transfer
- Configured Layer 2 and Layer 3 Routing and Switching on Nokia IXR and Cisco ASR Routers
- Modified configuration on Legacy MTX (CORE) to add and remove CDMA sites as required by Network Design
- Trained and acted as first point of escalation for new and less experienced Integration Engineers
- Upgraded network software and hardware for optimized performance
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
PMO Manager
ERICSSON
03.2016 - 06.2018
- Trained and mentored 10 new SPMs in Project Management
- Methodologies: Scrum and Waterfall
- Project Management Office, recorded 370K USD in TELCEL service delivery, 260K USD with TIM, VIVO and CLARO Brazil
- Migrated services of 120 Engineers to improve service delivery cost with target savings of 1.2 MUSD in 2018
- Assigned tasks to Project Office staff, delegating projects based on individual employee proficiencies
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Facilitated workshops to collect project requirements and user feedback.
Senior Operations Manager
ERICSSON
05.2014 - 02.2016
- Led a team of 4 Managers to drive the operations of the IP Networks, Packet Core, and IP Multimedia System areas
- Mentored the Packet Core team in the deployment of the Ericsson 8600 L3 switch for Packet MSC solution
- Performed and presented Root Cause Analysis for quality improvement in IP Networks, Packet Core and IMS areas
- Developed systems and procedures to improve operational quality and team efficiency
- Provided leadership for continual management and employee training initiatives
- Prepared documents for internal and external audits
- Oversaw workforce management planning, volume predictions and capacity planning.
Systems Integration Team Leader
ERICSSON
01.2012 - 05.2014
- Team Leader of IP Networks team in Sprint's Network Vision IP Aggregation using Ericsson Smart Edge router
- Participated in implementation of Packet Core Networks: MPBN, EPC, MSS, Charging and Signaling
- Configured VLANs, IP planning, STP and OSPF
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to upkeep service delivery quality
- Supervised team members to confirm compliance with set procedures and quality requirements
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Network Integration Line Manager
ERICSSON
01.2011 - 01.2012
- Successfully grew the NI team from 25 to 45 Engineers, coached the team to develop skills in Radio Access Networks and EDGE
- Trained the Network Integration team in Ericsson Smart Edge Router configuration
- Presented team performance KPIs to internal customers in North America
- Standardized production procedures, job roles, and quality assurance guidelines
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals
- Estimated labor requirements to support anticipated workload
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
RAN & OSS Integration Team Leader
NORTEL/ERICSSON
09.2007 - 01.2011
- GSM and OSS Integration Lead in CoE Mexico
- Delivered Network Integration services for North American customers: Verizon Wireless, Sprint, T-Mobile and ATT
- Upgraded T-Mobile's OSS servers in NY, Chicago, and Dallas
- Built relationships with customers to facilitate remote service delivery by junior engineers
- Facilitated workshops to develop Network Integration skills and push the team's level to the next level of maturity.
Education
MBA - Specialization in Business Data Analytics
University of Illinois
Illinois, USA 08.2021 - 07.2024
Bachelor of Engineering - Electronics
Universidad Autonoma Metropolitana
Azcapotzalco, MX 09.2002 - 06.2007
Skills
- 5G/4G/3G Technical Proficiency
- Network Design and Optimization
- Interoperability and Network Integration
- IoT Connectivity and Solutions
- Cybersecurity for IoT
- Data Analytics and Insights
- Project Management and Agile Execution
- Training and Education
- Communication and Presentation
- Technical Leadership
Certification
Certified in Cybersecurity
Timeline
RAN SME and Program Manager
T7 International Group
09.2024 - Current
Certified in Cybersecurity
09-2024
Business Data Analytics Specialization
06-2024
Advanced Network Support Engineer
Samsung Electronics America
10.2022 - 07.2024
Cisco Certified Network Associate (CCNA)
10-2022
MBA - Specialization in Business Data Analytics
University of Illinois
08.2021 - 07.2024
PMI Agile Certified Practitioner (PMI-ACP)
03-2020
Senior RAN Integration Engineer
Sprint/T-Mobile
11.2018 - 10.2022
PMI Project Management Professional (PMP)
11-2017
PMO Manager
ERICSSON
03.2016 - 06.2018
Senior Operations Manager
ERICSSON
05.2014 - 02.2016
Systems Integration Team Leader
ERICSSON
01.2012 - 05.2014
Network Integration Line Manager
ERICSSON
01.2011 - 01.2012
Nortel Certified Technology Specialist
09-2007
RAN & OSS Integration Team Leader
NORTEL/ERICSSON
09.2007 - 01.2011
Bachelor of Engineering - Electronics
Universidad Autonoma Metropolitana
09.2002 - 06.2007
Certificate of Proficiency in English
06-2002
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