Ernesto Brizuela MEunier
Boylston,MA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Approach International Student
Marlborough, MA
01.2023 - Current
- Streamlined operations by managing leads and conversions through HubSpot, optimizing processes for student admissions, registrations, and payment tracking.
- Enhanced team efficiency by leveraging Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) for collaborative project management and document organization.
- Managed financial operations using QuickBooks, including invoicing, Zelle payments, and payment tracking.
- Conducted virtual meetings and consultations using Zoom, ensuring seamless communication with students and staff.
- Led personalized student consultations to explain courses and services, contributing to high student retention and satisfaction.
- Coordinated special projects and ensured regulatory compliance with SEVP standards.
Academic Assistant
Approach International Student Center
Boston, Marlborough, MA
12.2022 - 01.2023
- Provide administrative support to academic staff, including scheduling meetings, organizing materials, and managing correspondence.
- Compile and maintain academic records, databases, and reports, ensuring accuracy and confidentiality.
- Support faculty with research tasks, literature reviews, data collection, and analysis.
- Aid in the preparation of teaching materials, presentations, and course materials.
- Assist students with inquiries, academic advising, and resource referrals.
- Coordinate with other departments or external entities to facilitate collaborations and academic initiatives.
- Conduct basic troubleshooting for technical issues related to academic software and platforms.
- Contribute to the improvement of academic processes and procedures through proactive suggestions and feedback.
Admissions and Student Affairs Officer
Approach International Student Center
Boston, Marlborough, MA
06.2021 - 12.2022
- Prospect and convert leads into sales ensuring prospective students can benefit from Approach’s programs and services.
- Process admissions, registrations, payments, cancellations, and withdrawals.
- Assist current students with questions about their program, payments, and promotional agreements positively resolving any issues related to the school, student policies, SEVP compliance, and guiding students in how to solve day-to-day problems associated with living in the US.
- Upkeep student academic and administrative database records and student files by school policies, SEVP regulations, and accreditation requirements.
- Assist PDSO and act as DSO advising students on F1 regulations in compliance with SEVP.
- Process change of status cases.
- Lead, participate and present in staff meetings, conferences, and workshops for professional development and academic training sessions on customer service, sales and recruiting, student advising, SEVIS regulations, and school policies and procedures.
- Act as a translator or interpreter whenever needed.
- Maintain confidentiality of the information and general organization of the main office.
- Carry on special projects upon management’s request.
English as a Second Language Teacher
Approach International Student
Marlborough, MA
07.2022 - 10.2022
- Developed and implemented lesson plans for English language learners, focusing on grammar, pronunciation, reading comprehension, writing and conversation.
Administrative Manager
Arcangeles Producciones C.A
Valencia, VE
03.2018 - 12.2020
- Formulate, review, and improve administrative systems and procedures
- Work with the management team to set budgets, monitor spending, and process payroll and other expenses
- Plan, schedule, and promote office events.
Accounting Assistant
ON Asproin C.A
Valencia, VE
11.2014 - 01.2016
- Reconciliate invoices and identify discrepancies
- Create and update expense reports
- Enter financial transactions into internal databases
- Maintain digital and physical financial records
- Participate in annual audits.
Education
ESL Teaching Internship -
Approach ISC
12.2021
ESL -
Approach International Student Center
Allston, MA05.2020
Associate of Science - Business Administration
Western Governors University
Skills
- Document Management
- Analytical Skills
- High Level Of Accuracy
- Initiative
- Teamwork
- Communication and Organization Skills
- Relationship Building
- Customer Support
- Multitasking Skills
- Positive growth mindset
- Flexibility & Adaptability
- Emotional Intelligence
- Customer Relationship Management (CRM)
- Commercial Awareness
- Google Worspace
- Hubspot
- Decision-Making
- Critical Thinking
- Quickbooks
Certification
- Sales Management - HubSpot Academy
- Frictionless Sales - HubSpot Academy
- Inbound Sales - HubSpot Academy
- HubSpot Sales Software - HubSpot Academy
- Google Project Management - Coursera
Languages
English
Full Professional
Spanish
Native/ Bilingual
Volunteerism
- YWAM JUCUM CARACAS - Xtreme Mission - Amazon 2010: Assisted indigenous people from Venezuela and Colombia for two months.
- Collaborated with 20 fellow volunteers to facilitate food once a month for homeless people.
- Planned a clean campaign in two beaches in Venezuela.
Timeline
Approach International Student
01.2023 - Current
Academic Assistant
Approach International Student Center
12.2022 - 01.2023
English as a Second Language Teacher
Approach International Student
07.2022 - 10.2022
Admissions and Student Affairs Officer
Approach International Student Center
06.2021 - 12.2022
Administrative Manager
Arcangeles Producciones C.A
03.2018 - 12.2020
Accounting Assistant
ON Asproin C.A
11.2014 - 01.2016
ESL Teaching Internship -
Approach ISC
ESL -
Approach International Student Center
Associate of Science - Business Administration
Western Governors University
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