Ernesto Gonzalez

Employee Development & HR Collaboration New Hire Orientation & Onboarding Training & Certification Programs Team Development & Rotational Programs Standard Operating Procedures (SOP) Management Safety & Compliance

As a key liaison between the Human Resources (HR) department and warehouse operations, I play a pivotal role in employee development, training, and compliance. My responsibilities include:

• Partner directly with the HR department to monitor and support employee growth and development.
• Communicate HR policies, benefits, and procedures clearly and effectively to all warehouse personnel.
• Collaborate with the HR Generalist to ensure accurate and timely implementation of monthly pay increases based on skill development and certifications.
• Coordinate orientation sessions for new hires, focusing on training needs, company policies, safety protocols, and required certifications.
• Provide all necessary Personal Protective Equipment (PPE) and ensure proper usage from day one.
• Design and deliver comprehensive training programs for warehouse roles including:Power Industrial Trucks (PIT)
  Material Handling
  Receiving & Shipping
  Cycle Counting
  
• Certified by OSHA as a Power Industrial Truck Trainer, ensuring compliance with safety standards.
• Maintain up-to-date training records and certifications using Microsoft Teams and Excel.
• Implement structured monthly rotation schedules and weekly tier tracking to promote cross-training and skill diversification.
• Ensure equitable access to learning opportunities and career advancement for all team members.
• Certify employees across multiple operational areas, linking skill acquisition to performance-based compensation.
• Develop, implement, and maintain Standard Operating Procedures (SOPs) for all warehouse functions.
• Ensure SOPs are consistently followed and updated in response to operational changes or new process implementations.
• Provide retraining sessions as needed to reinforce SOP compliance and operational excellence.
• Enforce strict adherence to safety protocols and proper PPE usage.
• Conduct regular audits and refresher trainings to maintain a safe and compliant work environment.
• Approach all personnel interactions with professionalism, respect, and strong communication skills, upholding HR principles at all times.

Key Responsibilities & Achievements:

Provided critical support to production, warehouse, and shipping teams by ensuring timely material flow, system accuracy, and quality control in a fast-paced manufacturing environment.

• Assisted production lines with urgent material needs to prevent downtime and maintain workflow continuity.
• Supported the warehouse team by replenishing materials and ensuring inventory availability.
• Received incoming materials and maintained active communication with the Supply Chain Department to resolve discrepancies and ensure accurate documentation.
• Performed inventory put-away tasks, ensuring materials were stored in the correct locations and updated in the system.
• Acted as a Shipping Assistant, coordinating with the IT Department to resolve system errors affecting shipping transactions.
• Managed the shipment of electrical structures built by the assembly team, ensuring each unit was properly identified and recorded for traceability.
• Created Bills of Lading (BOL) using MAPICS, verifying that general order numbers matched both physically and in the system.
• Collaborated closely with the Shipping Team Lead to improve departmental efficiency, accuracy, and overall quality of operations.

Key Responsibilities & Achievements:

Responsible for managing daily shipping operations, ensuring accuracy, timeliness, and coordination across departments to meet customer expectations and company performance goals.

• Oversaw daily shipping activities, ensuring all materials were accurately labeled, processed, and dispatched on time.
• Maintained a 99% on-time shipment rate by minimizing errors and aligning shipping schedules with customer deadlines.
• Managed LTL (Less Than Truckload) shipments with major carriers including FedEx, SAIA, ABF, and ESTES, ensuring proper documentation and carrier coordination.
• Acted as Focal Point (2nd in Command) of the shipping department in the absence of the lead, taking full responsibility for team coordination and operational continuity.
• Facilitated daily team meetings to:Review shipment statuses
  Analyze On-Time Delivery (OTD) performance
  Monitor and reconcile daily invoice generation
  
• Maintained open and effective communication with co-workers and cross-functional teams to ensure smooth workflow and issue resolution.

Key Responsibilities & Achievements:

Efficient and detail-oriented warehouse associate with hands-on experience in order fulfillment, inventory management, and forklift operation in a high-volume distribution environment.

• Performed daily order picking based on assignments provided by the Team Lead, ensuring accuracy and timeliness.
• Completed over 100 customer orders per day, consistently meeting productivity and quality standards.
• Conducted weekly inventory audits of assigned racks every Friday to maintain stock accuracy and support cycle counting efforts.
• Operated order picker forklifts safely and efficiently to retrieve and transport materials throughout the warehouse.
• Utilized SAP for inventory tracking, order processing, and material movement transactions.

Managed end-to-end logistics processes, including inventory control, customer communication, and compliance with Free Trade Zone regulations, while utilizing SAP for all transactional activities.

• Inbound Operations: Received and processed materials from Juarez, accurately updating inventory using the SAP system.
• Outbound Operations: Coordinated shipments of finished goods, ensuring timely and accurate delivery to clients.
• Utilized SAP for all receiving, shipping, and inventory transactions, maintaining real-time data accuracy.
• Created and distributed picklists to warehouse pickers, ensuring efficient material staging in designated areas.
• Conducted shipment inspections prior to trailer loading to ensure quality and compliance with shipping standards.
• Maintained constant communication with Juarez-based customers (NIDEC) via email and phone to coordinate deliveries and resolve issues.
• Served as a Customer Service Representative (CSR), managing client relationships and ensuring satisfaction with finished goods deliveries.
• Participated in daily logistics meetings to review shipment statuses, address operational challenges, and align with business goals.
• Experienced in Free Trade Zone (FTZ) procedures, ensuring compliance with customs regulations and proper documentation for cross-border shipments.