Ernesto Hernandez
Fort Mill,SC
Summary
Experienced Multi-Unit Leader and Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Community leader and organizer of all ages. Articulate, forward -thinking and resourceful in meeting any needs in any leadership role. Self-motivated and experienced in leading and supervising teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operating Partner
Tazikis
01.2023 - Current
- Expanded company''s market share by identifying new business opportunities and forging strategic partnerships.
- Implemented quality control measures to ensure consistent delivery of products or services.
- Championed the adoption of advanced technology solutions, enhancing process automation efforts while improving operational efficiencies across the organization.
- Set and implemented promotional strategies to drive business growth.
Owner/Operator
Hernandez Hospitality LLC
01.2021 - Current
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Operating Partner
Eggs Up Grill
03.2021 - 01.2023
- Achieved 95% positive Customer Comments
- Achieved 10% sales growth year over year
- Maintained COGS and labor within range for unit goal of 32%
- Manage crew of 12 and Management team of 2
- Bi-annual Performance reviews of all employees
- Weekly Food and Kitchen Supply ordering
- Developed systems to add revenue to our weekly sales through catering
- Weekly P&L's
Consultant
Great Harvest Bread Co
01.2021 - 09.2021
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Analyzed problematic areas to provide recommendations and solutions.
- Created and developed detailed work plans to meet business priorities and deadlines.
District Manager
Raydal Hospitality
04.2018 - 12.2020
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Manage staff, preparing work schedules and assigning specific duties.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
- Daily operations for 5 locations
- Training and development of new staff
- Create inventories and monitor purchases
- Roll out new menu items
- Daily operations for 5-6 locations
- Manage 100+ employees and Management team of 11
- Trained and staffed new restaurant openings
- Bi-annual performance reviews for management staff
- Developed 1 DM, 4 GM's, 3 AGM's and 5 key hourly supervisors' position
- Maintained an average of 27% labor cost across all stores
- Maintained 31% COGS throughout all stores
- Averaged 60% Prime cost across all stores
- Achieved 80% positive Customer comments
GENERAL MANAGER
Tazikis Mediterranean
01.2016 - 04.2018
- Developed effective business plans to align strategic decisions with long-term objectives.
- Prepared annual budgets with controls to prevent overages.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
GENERAL MANAGER
Chipotle Mexican Grill
09.2012 - 01.2016
- Started as crew and became a GM in 14 months
- Achieved 92% positive Customer Comments
- Achieved sales growth of 32% year over year
- Achieved 20% store profits on average per month
- Maintained 18% or less labor cost
- Sta ed and trained 3 New Restaurant Openings
- Managed crew of 20 and Management team of 3
- Conducted bi-annual reviews of all employees
- Weekly Food and Kitchen supply ordering and budgeting
- Managed Inventory
- P&L's
- Developed a total of 1 GM's, 2 AGM's, 4 KM's, and 4 Service Managers
Education
High School Diploma -
Pine Forest High School
Fayetteville, NCSkills
- P > Operations management
- P>Bilingual
- Team Development
- Performance Improvement
- Positive Attitude
- P>Relationship building
- P>Coaching and mentoring
Accomplishments
- Eagle Scout 2005
- U.S Soccer Federation D License
- Former NPSL soccer player for Myrtle Beach Mutiny
Certification
- Managers Food Safety
- CPR
Timeline
Operating Partner
Tazikis
01.2023 - Current
Operating Partner
Eggs Up Grill
03.2021 - 01.2023
Owner/Operator
Hernandez Hospitality LLC
01.2021 - Current
Consultant
Great Harvest Bread Co
01.2021 - 09.2021
District Manager
Raydal Hospitality
04.2018 - 12.2020
GENERAL MANAGER
Tazikis Mediterranean
01.2016 - 04.2018
GENERAL MANAGER
Chipotle Mexican Grill
09.2012 - 01.2016
High School Diploma -
Pine Forest High School
Similar Profiles
Ariana CosentinoAriana Cosentino
FOH Team Member at TazikisFOH Team Member at Tazikis
Ariana CosentinoAriana Cosentino
Cashier at TazikisCashier at Tazikis
Kaylee FaulandKaylee Fauland
Line Cook/ Cashier at TazikisLine Cook/ Cashier at Tazikis
Rajesh KatanguriRajesh Katanguri
Project Test Manager at Hexaware Technologies IncProject Test Manager at Hexaware Technologies Inc
KAILEN FORDKAILEN FORD
Hospital Corpsman at United States Navy ReserveHospital Corpsman at United States Navy Reserve