Ernesto Herrera
Goose Creek,SC
Summary
Electrician's Mate Nuclear communicates with reactor work centers and operates according to Naval Reactor standards. Maintains and inspects wide array of equipment and conducts system troubleshooting procedures using critical thinking skills and deductive reasoning. Interprets schematics for electrical and electronic circuits.
Detail-oriented professional electrician skilled in, monitoring and performing preventive and unscheduled electronic equipment maintenance. Thorough knowledge of standard industry hardware and materials with continuous drive for new knowledge.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Electrician Mate Nuclear
US Navy
03.2021 - Current
- Achieved electrical and nuclear licensing.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in electrical machinery.
- Completed maintenance of lighting system components to support illumination for exterior and interior use.
- Supported electronic system components to reduce maintenance costs and improve longevity.
- Maintained, inspected, adjusted, and packed electronic equipment.
- Completed preventive and reparative maintenance on electronics and computer systems.
State Farm Customer Representative
State Farm
09.2019 - 02.2021
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Assigned and designated job territories to customer care staff according to performance and history.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Associate of Arts - Business Administration
01.2021
Skills
- Mechanical Aptitude
- Onsite Support
- Strategic Planning
- Detailed Instruction
- Fault Diagnosis
- Safety Practices
- Maintenance Documentation
- Strong Organization Skills
- Electrical Understanding
- High Voltage Transmission Systems
- Testing Devices
- Technical Training
Hobbies
Love putting computers together and troubleshooting errors and fixing them. Including optimizing temperature, cooling flow and wattage.
Languages
Spanish
Native or Bilingual
Japanese
Elementary
Timeline
Electrician Mate Nuclear - US Navy
03.2021 - Current
State Farm Customer Representative - State Farm
09.2019 - 02.2021
Terra Environmental Research Institute - High School Diploma,
Nassau Community College - Associate of Arts, Business Administration
Similar Profiles
Steven ShawSteven Shaw
Information Systems Technician Instructor at US NavyInformation Systems Technician Instructor at US Navy
Irving UbriIrving Ubri
Fire Controlman Instructor at US NavyFire Controlman Instructor at US Navy
Brandon DonaldsonBrandon Donaldson
Information Systems Security Manager at US NavyInformation Systems Security Manager at US Navy
Jessica BridgesJessica Bridges
Pharmacy Technician at US NavyPharmacy Technician at US Navy
Catherine Adcock AgoldCatherine Adcock Agold
Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.