Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Ernesto Jimenez

Laredo,TX

Summary

Experienced professional with expertise and a strong readiness for any role given. Demonstrated success in driving business growth and improving operational efficiency. Adept at fostering team collaboration and consistently delivering impactful results. Recognized for reliability, adaptability, strategic vision, and effective problem-solving abilities. Possesses a high level of skill in business management, financial planning, and customer relations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Dispatcher

Ruby Transport Inc
04.2021 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Monthly reports of RPM for each truck
  • Monthly reports of revenue cost by truck
  • Contact new customers in Mexico, northbound, southbound
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 30 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained records of all dispatched calls, improving data tracking for future analysis.
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
  • Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
  • Work with many load board such as Power DAT Truckstop and many other brokers
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Scheduled deliveries and pickups according to customer needs.

General Manager

GONJAV LLC
03.2022 - 11.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
  • Collaborated closely with other departments within the organization to optimize workflow processes across teams.
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Operations Manager/Safety Supervisor

CMG Carriers LLC
04.2019 - 04.2020
  • Monitor E- logs on a daily basis (Monarch tracking, Samsara, Allways tracking)
  • Maintain permits up to date UCR, KYU, NEW YORK and TEXAS IFTA
  • Having Registration, Inspection and Insurance up to date
  • Summit new registration to Texas IRP
  • Work well with FMCSA and SAFER
  • Stay on top of every insurance claim
  • Led cross-functional teams focused on addressing complex transportation safety challenges, fostering collaboration between departments and leveraging diverse skillsets for optimal results.
  • Enhanced transportation safety by implementing comprehensive training programs for drivers and staff.
  • Report miles every quarter to Texas IFTA, KYU and NEW YORK
  • Have trucks ready for any DOT inspection
  • Mexican permits and insurance up to date
  • Hiring procedures and send to DOT pre employment drug test and DOT randoms
  • Organize loads from Laredo, TX to north and north east bound
  • Communicating and planning loads with direct customers
  • Manage more than one company
  • Searching for loads on the web such as DAT Power, Truckstop, and many more load boards
  • Organizing loads to cross border from NVO Laredo to Laredo, TX
  • Make manifest for drivers crossing border
  • Program diesel for each load and explain to driver not load more that what is necessary
  • Hire drivers B1 and CDL drivers
  • Manage office and outside crew (shop)
  • Have customers one hundred percent satisfied with their load with constant updates
  • Keep contact with driver 24/7
  • Fleet of 200 trucks
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Tracked key performance indicators related to transportation safety, analyzing data to identify areas requiring attention or improvement.

Safety Coordinator/ Mechanic Shop Supervisor

IH 35 Trucking LLC.
03.2018 - 04.2019
  • Monitor and manage E logs everyday making sure every driver follows U.S
  • Regulations
  • Overlook and maintain permits up to date, registration, inspection, UCR, New York, Kentucky, and IFTA
  • Report miles every quarterly for IFTA Texas, New York and Kentucky and file 2290 every year
  • Hire CDL and B1 Mexican Driver submit applications, check DOT and drug test
  • Manage all accidents of company, help drivers to pay fines and violations
  • Keep Mexican permits up to date registration, insurance and inspection
  • Supervise mechanics schedules
  • Order parts, tires and any type of equipment for the shop
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Make sure truck are supervised while on the road if in need of a road service
  • Report inventory of shop every two weeks
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained accurate records of completed work orders, ensuring transparency for management .
  • Repaired engine and transmission components to rebuild engine and enhance vitality.

Dispatcher/ Driver Manager

Transportation Services Inc.
12.2010 - 06.2013
  • Greet customers and provide assistance
  • Maintained an accurate log of daily events
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Played a key role in all phases of import/export operations
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Worked with Microsoft Words, Excel, Outlook, Fax, and Scanning
  • Resolved all matters relating to drivers in a fair and expedient manner
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.

LVN

Doctors Hospital of Laredo (Nursery Department)
09.2009 - 11.2010
  • Bathed infants
  • Feeding and changing infants as needed
  • Counted and restocked supplies
  • Transfer infants to their rooms
  • Administered vital signs- blood pressure, pulse, weight, temperature and vaccines as necessary
  • Administered test and sent to lab for processing
  • Handled front office duties

LVN

Dr. Antonio Rodriguez (Pediatric)
05.2007 - 08.2010
  • Assisted families during the check-in process
  • Verified patient information and updated chart
  • Ensured parents and children were comfortable in the waiting area
  • Administered vaccines as necessary
  • Worked with doctor to diagnose and treat patients and minor injuries
  • Assisted doctor during exams, included well-child checkups
  • Helped calm children who were anxious and nervous during the examination
  • Preformed vitals- blood pressure, pulse, weight and temperature
  • Administered test and sent to lab for processing
  • Provided patient education
  • Kept exam rooms clean, organized, and stocked
  • Work with Microsoft Words, Excel, Faxing, Emails and Scanning

Education

Licensed Vocational Nurse -

Laredo Community College
Laredo, TX
05.2007

High School Diploma -

Lyndon B. Johnson High School
Laredo, TX
05-2005

Skills

  • Dependable Team Member
  • Efficient Learner
  • Effective Communication Ability
  • Quickly Adjusts to Change
  • Engaged Team Participant
  • Word
  • Excel
  • Outlook
  • Powerpoint
  • Skilled in High-Pressure Situations
  • Committed Professional
  • Thrived in Fast-Paced Environment
  • Customer service
  • Data entry
  • Strategic Decision-Making
  • Experience with Dispatch Software
  • Decision-making
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Staff management
  • Customer relations
  • Goal setting
  • Employee scheduling
  • Staff supervision
  • Customer relationship management
  • Performance improvement

Certification

  • Certified Medical Assistant
  • Certified Phlebotomy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Playing Sports
  • Volunteering with youth sports programs as a coach
  • Participate in baseball and basketball, as recreational activities
  • I enjoy cooking for friends and family gatherings
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Cooking
  • I enjoy helping others and giving back to the community
  • Participating in fundraising events to support local charities, schools, or community projects
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

General Manager

GONJAV LLC
03.2022 - 11.2024

Dispatcher

Ruby Transport Inc
04.2021 - Current

Operations Manager/Safety Supervisor

CMG Carriers LLC
04.2019 - 04.2020

Safety Coordinator/ Mechanic Shop Supervisor

IH 35 Trucking LLC.
03.2018 - 04.2019

Dispatcher/ Driver Manager

Transportation Services Inc.
12.2010 - 06.2013

LVN

Doctors Hospital of Laredo (Nursery Department)
09.2009 - 11.2010

LVN

Dr. Antonio Rodriguez (Pediatric)
05.2007 - 08.2010

Licensed Vocational Nurse -

Laredo Community College

High School Diploma -

Lyndon B. Johnson High School

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Ernesto Jimenez