Behavioral health specialist with 17 years of experience in patient care and facility management. Proven track record in enhancing patient outcomes and ensuring operational efficiency. Committed to delivering high-quality care and fostering a supportive environment for patients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Integrated Behavioral Services Coordinator
United Community Health Center
Green Valley, Arizona
11.2023 - Current
Facilitated patient navigation through behavioral health and substance use disorder resources in UCHC communities.
Coordinated access to essential services, advocating for patient needs.
Performed intake triage and collected vital signs for mental health screenings.
Documented assessments including PHQ, GAD-7, and medication summaries.
Scheduled patients and managed provider schedules to optimize department productivity.
Oversaw daily clinic operations, ensuring compliance with opening and closing procedures.
Trained new staff and assisted in implementing updated workflows as necessary.
<ul><li>Assisted patients with the self-administration of medications while following established protocols.</li><li>Provided patient supervision and care as part of the treatment team.</li><li>Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.</li><li>Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.</li><li>Kept efficient documentation of all interactions with patients, providers, and medication adjustments.</li></ul>
Cope Community Services, INC
08.2016 - 04.2023
Assisted patients with the self-administration of medications while following established protocols.
Provided patient supervision and care as part of the treatment team.
Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.
Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.
Kept efficient documentation of all interactions with patients, providers, and medication adjustments.
<ul><li>Provided direct patient care, patient and staff supervision as part of the treatment team.</li><li>Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).</li><li>Provided support and guidance to staff to help navigate different situations arising in the course of employment.</li><li>Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.</li><li>Assisted in training onboarding staff.</li></ul>
Cope Community Services, INC
05.2011 - 08.2016
Provided direct patient care, patient and staff supervision as part of the treatment team.
Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).
Provided support and guidance to staff to help navigate different situations arising in the course of employment.
Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.
Assisted in training onboarding staff.
<ul><li>Provided client supervision and care as part of the treatment team.</li><li>Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.</li></ul>
Cope Community Services, INC
05.2008 - 05.2011
Provided client supervision and care as part of the treatment team.
Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.
Education
High School Diploma -
01/1998
01.1998
Skills
Bilingual in English/Spanish
Bilingual in English/Spanish
Certification
FirstAid/CPR
Crisis Intervention Training
Motivational Interviewing
Timeline
Integrated Behavioral Services Coordinator
United Community Health Center
11.2023 - Current
<ul><li>Assisted patients with the self-administration of medications while following established protocols.</li><li>Provided patient supervision and care as part of the treatment team.</li><li>Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.</li><li>Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.</li><li>Kept efficient documentation of all interactions with patients, providers, and medication adjustments.</li></ul>
Cope Community Services, INC
08.2016 - 04.2023
<ul><li>Provided direct patient care, patient and staff supervision as part of the treatment team.</li><li>Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).</li><li>Provided support and guidance to staff to help navigate different situations arising in the course of employment.</li><li>Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.</li><li>Assisted in training onboarding staff.</li></ul>
Cope Community Services, INC
05.2011 - 08.2016
<ul><li>Provided client supervision and care as part of the treatment team.</li><li>Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.</li></ul>
Kinship Ongoing Services Program Coordinator at Intermountain Centers For Human DevelopmentKinship Ongoing Services Program Coordinator at Intermountain Centers For Human Development