Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ernesto Lopez

Nogales,AZ

Summary

Behavioral health specialist with 17 years of experience in patient care and facility management. Proven track record in enhancing patient outcomes and ensuring operational efficiency. Committed to delivering high-quality care and fostering a supportive environment for patients.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Integrated Behavioral Services Coordinator

United Community Health Center
Green Valley, Arizona
11.2023 - Current
  • Facilitated patient navigation through behavioral health and substance use disorder resources in UCHC communities.
  • Coordinated access to essential services, advocating for patient needs.
  • Performed intake triage and collected vital signs for mental health screenings.
  • Documented assessments including PHQ, GAD-7, and medication summaries.
  • Scheduled patients and managed provider schedules to optimize department productivity.
  • Oversaw daily clinic operations, ensuring compliance with opening and closing procedures.
  • Trained new staff and assisted in implementing updated workflows as necessary.

<ul><li>Assisted patients with the self-administration of medications while following established protocols.</li><li>Provided patient supervision and care as part of the treatment team.</li><li>Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.</li><li>Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.</li><li>Kept efficient documentation of all interactions with patients, providers, and medication adjustments.</li></ul>

Cope Community Services, INC
08.2016 - 04.2023
  • Assisted patients with the self-administration of medications while following established protocols.
  • Provided patient supervision and care as part of the treatment team.
  • Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.
  • Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.
  • Kept efficient documentation of all interactions with patients, providers, and medication adjustments.

<ul><li>Provided direct patient care, patient and staff supervision as part of the treatment team.</li><li>Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).</li><li>Provided support and guidance to staff to help navigate different situations arising in the course of employment.</li><li>Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.</li><li>Assisted in training onboarding staff.</li></ul>

Cope Community Services, INC
05.2011 - 08.2016
  • Provided direct patient care, patient and staff supervision as part of the treatment team.
  • Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).
  • Provided support and guidance to staff to help navigate different situations arising in the course of employment.
  • Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.
  • Assisted in training onboarding staff.

<ul><li>Provided client supervision and care as part of the treatment team.</li><li>Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.</li></ul>

Cope Community Services, INC
05.2008 - 05.2011
  • Provided client supervision and care as part of the treatment team.
  • Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.

Education

High School Diploma -

01/1998
01.1998

Skills

  • Bilingual in English/Spanish
  • Bilingual in English/Spanish

Certification

  • FirstAid/CPR
  • Crisis Intervention Training
  • Motivational Interviewing

Timeline

Integrated Behavioral Services Coordinator

United Community Health Center
11.2023 - Current

<ul><li>Assisted patients with the self-administration of medications while following established protocols.</li><li>Provided patient supervision and care as part of the treatment team.</li><li>Created medication sheets that reflected prescribers orders and updated patient’s medication orders as needed.</li><li>Coordinated with pharmacies, insurance companies, and on-call Doctors to obtain patient refills or medications.</li><li>Kept efficient documentation of all interactions with patients, providers, and medication adjustments.</li></ul>

Cope Community Services, INC
08.2016 - 04.2023

<ul><li>Provided direct patient care, patient and staff supervision as part of the treatment team.</li><li>Assisted the Program Coordinator in overseeing the function and operation of the assigned program(s).</li><li>Provided support and guidance to staff to help navigate different situations arising in the course of employment.</li><li>Served as a liaison for patients and staff concerning activities, requests for information, and/or complaints.</li><li>Assisted in training onboarding staff.</li></ul>

Cope Community Services, INC
05.2011 - 08.2016

<ul><li>Provided client supervision and care as part of the treatment team.</li><li>Facilitated a daily milieu of programs and services as assigned, i.e., daily living skills, mealtime, personal hygiene, educational and community recovery groups, and activity therapy.</li></ul>

Cope Community Services, INC
05.2008 - 05.2011

High School Diploma -

01/1998
Ernesto Lopez