Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ernesto Medina

Jayuya ,PR

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

31
31
years of professional experience

Work History

General Manager

Office Xpress Corporation
08.2016 - Current

Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and implemented strategies to increase sales and profitability.

Professor

Department Of Education Of Puerto Rico
11.1997 - 05.2016
  • Enhanced student understanding by designing interactive and engaging lectures.
  • Increased course relevance by incorporating real-world examples and case studies into lesson plans.
  • Improved student retention rates through proactive communication and support.
  • Promoted collaboration by developing group projects and fostering a positive learning environment.

General Manager

Torres & Medina Office Supplies
01.1993 - 10.1997
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Education

Master Of Management - Management & Human Resources

Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual
San Juan, PR
05.2013

Bachelor Of Arts - Teaching English As A Second Language

Interamerican University of Puerto Rico
Ponce
05.1998

High School - General

Josefina Leon Zayas High School
Jayuya
05.1989

Skills

  • Operations Oversight
  • Customer Retention
  • Program Administration
  • Contract Negotiations
  • Business Development
  • Quality Management
  • Advertising and Marketing
  • Distribution Management
  • Workflow Planning
  • Business Administration
  • Financial Administration
  • Customer Relationship Management
  • Loss Prevention
  • Economic Analysis
  • Total Quality Management
  • Problem Resolution
  • Networking Abilities
  • Customer Relations
  • Vendor Relationships
  • Risk Mitigation
  • Administrative Skills
  • Verbal and Written Communication
  • Proficient in Software
  • Bilingual
  • Motivation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Manager

Office Xpress Corporation
08.2016 - Current

Professor

Department Of Education Of Puerto Rico
11.1997 - 05.2016

General Manager

Torres & Medina Office Supplies
01.1993 - 10.1997

Master Of Management - Management & Human Resources

Sistema Universitario Ana G. Mendez: Universidad Ana G. Mendez - Campus Virtual

Bachelor Of Arts - Teaching English As A Second Language

Interamerican University of Puerto Rico

High School - General

Josefina Leon Zayas High School
Ernesto Medina