Ernesto Milera
Merchandaiser
Miami,FL
Summary
Corporate ( merchandising position), stock clerk, deli assistance and customer service experience. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Assistant Merchandiser
Milam's Market
Miami, FL
02.2023 - Current
- Analyzed market trends to optimize product assortment and enhance customer satisfaction.
- Collaborated with vendors to maintain inventory levels and ensure product availability.
- Assisted in developing merchandising displays that improved product visibility and sales.
- Conducted regular sales analysis to identify opportunities for margin improvement.
- Developed strong relationships with store managers to gather feedback on merchandise mix and address specific needs or concerns promptly.
- Increased sales by effectively analyzing market trends and implementing strategic merchandising plans.
- Supported data-driven decision-making processes by conducting thorough sales analysis and generating insightful reports.
- Improved visual displays with creative arrangements, enhancing overall store presentation and driving customer engagement.
- Collaborated with buyers for optimal product selection, resulting in higher customer satisfaction.
- Provided exceptional customer service during peak seasons or high-traffic periods, consistently exceeding sales targets set by management staff.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with sales team to identify and fulfill customer needs.
- Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.
Cashier
Milam's Market
Miami, FL
10.2022 - 02.2023
- Collaborated with kitchen staff to streamline order fulfillment during peak hours, improving service speed.
- Implemented daily cash reconciliation procedures to ensure financial accuracy at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
KFC
Miami, FL
08.2022 - 10.2022
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained cleanliness and organization of work area to meet health and safety standards.
Education
High School Diploma -
Miami Killian Senior High School
10655 SW 97th Ave, Miami, FL 33176Skills
- Strong analytical skills
- Brand awareness
- Product inventory counts
- Planogram design
- Visual merchandising
- Store maintenance
- Plan-o-gram implementation
- Retail
- In-store support
- Visual display installations
- POS
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Professionalism
- Inventory management
- Merchandise planning
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Merchandiser
Milam's Market
02.2023 - Current
Cashier
Milam's Market
10.2022 - 02.2023
Cashier
KFC
08.2022 - 10.2022
High School Diploma -
Miami Killian Senior High School