Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ernesto Miranda

San Juan,TX

Summary

Dynamic professional with extensive experience in cost estimation and customer service, notably at De Leon Demolition, LLC. Proven track record in negotiating cost-effective solutions and enhancing project efficiency. Skilled in Microsoft Excel and adept at fostering strong client relationships, driving sales, and ensuring quality control in diverse environments.

Overview

17
17
years of professional experience

Work History

Sub Contractor

De Leon Demolition, LLC
Pharr, TX
01.2025 - 06.2025
  • Reviewed bid documents to determine scope of work, timeline requirements, and associated costs for projects.
  • Negotiated cost effective solutions with subcontractors to maximize resources and minimize expenses.
  • Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
  • Inspected job sites for quality control purposes.
  • Conducted regular site visits at various locations throughout the duration of construction projects in order to monitor progress.

Auto Sales Consultant

Self-employeed
San Juan, TX
08.2008 - 06.2025
  • Developed an understanding of customer's interests by asking qualifying questions.
  • Researched competitive pricing strategies for new car models in order to stay competitive within the market.
  • Assisted in marketing efforts such as attending community events or setting up product displays at local businesses.
  • Processed paperwork associated with vehicle purchases including title transfers, financing documents and trade-in agreements.
  • Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
  • Provided detailed information about vehicle features, trim levels, options and warranties.
  • Demonstrated strong communication skills when interacting with customers both in person and over the phone.
  • Performed basic maintenance tasks such as cleaning vehicles or checking fluid levels prior to delivery.
  • Maintained up-to-date knowledge of new models, features and accessories.
  • Negotiated with customers to close sales at agreed upon prices.
  • Recorded sales orders, processed paperwork, and delivered documentation to customers to finalize sales process.

Body Shop Estimator

Self-employeed
San Juan, TX
08.2008 - 06.2025
  • Reviewed damaged vehicles to determine repair costs and procedures.
  • Ordered parts required for vehicle repairs.
  • Researched part availability to reduce repair timeframes.
  • Prepared damage reports outlining all necessary repairs.
  • Negotiated prices with suppliers to reduce overall cost of repairs.
  • Performed quality inspections of completed vehicle repairs.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Provided technical advice on body shop services and products.
  • Documented detailed notes regarding each repair job for future reference.
  • Washed vehicles before repair to remove foreign material that could compromise repair process.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Inspected automotive repairs to match paint and maintain body appearance.
  • Replaced or repaired parts to complete daily work orders on vehicles.

Technician

Acorn Legacy Inc.
McAllen, TX
10.2023 - 12.2024
  • Collect payments from past-due accounts to reactivate Spectrum Internet services.
  • Collect equipment (modems and routers) from past-due and disconnected Spectrum Internet accounts.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Programmed modems and routers to ensure great connectivity for the customer.

Solar Energy Consultant

Sunny Solar Company, LLC
McAllen, TX
12.2019 - 09.2023
  • Evaluated potential sites for installation of new or additional solar equipment according to local zoning regulations.
  • Analyzed data from monitoring systems to ensure optimal performance of installed solar equipment.
  • Assisted in the development of marketing materials for solar energy products and services.
  • Provided technical support to customers regarding photovoltaic systems, batteries, inverters, charge controllers.
  • Conducted research on industry trends and competitor activities to identify new opportunities for growth.
  • Established relationships with partners in the industry to facilitate referrals and promote products and services.
  • Developed sales strategies to increase market share and maximize profits.

Carpenter

Excel Modular Scaffolding
Dickinson, ND
01.2023 - 04.2023
  • Maintained a clean job site at all times by disposing of debris properly after each shift.
  • Repaired or replaced damaged structures or components.
  • Assisted in the dismantling of scaffold structures after completion of job.
  • Reviewed blueprints and specifications to determine job requirements.
  • Replaced faulty components during maintenance checks to ensure safe operation of all systems.
  • Installed guardrails, planks, ladders, and other safety equipment on scaffolds.
  • Performed visual inspections on all completed work before signoff from supervisor.
  • Followed safety protocols such as wearing a hard hat, gloves, and steel-toed boots while working on high elevations.
  • Set up staging areas for materials and tools used in construction projects involving scaffolding.
  • Transported tools, supplies, and materials needed for erecting or dismantling scaffolds using hand trucks or forklifts.

Automotive Service Advisor

Expert on 4x4
McAllen, TX
04.2016 - 06.2019
  • Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
  • Managed customer inquiries regarding vehicle maintenance, warranties, recalls and other topics.
  • Processed customer payments for parts and labor charges using a point-of-sale system.
  • Greeted customers, identified their needs and provided advice on automotive services.
  • Analyzed technician notes to ensure accuracy of repair orders before submitting invoices to customers.
  • Educated customers about preventative maintenance programs available at the dealership.
  • Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
  • Scheduled appointments for vehicle service and repairs as requested by customers.
  • Provided estimates of repair costs to customers and discussed options with them.
  • Monitored work progress to ensure timely completion of services within specified timeframes.

Education

Bachelor of Science - Petroleum Engineering

Instituto De Ciencias Y Estudios Superiores De Tam
Reynosa, Tamaulipas, Mexico
11-2015

High School Diploma -

Pharr, San Juan, Alamo High School
San Juan, TX
05-2008

Skills

  • Cost estimation
  • Customer service
  • Sales negotiation
  • Product knowledge
  • Paperwork processing
  • Vehicle inspection
  • Inventory management
  • Market analysis
  • Communication skills
  • Appointment setting
  • Price negotiation
  • Damage assessment
  • Parts ordering
  • Repair documentation
  • Automotive knowledge
  • Scheduling appointments
  • Repair planning
  • Work order processing
  • Repair estimation
  • Repair estimate experience
  • Airbag system repair
  • Estimating costs
  • Test driving
  • Photovoltaic systems
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Software
  • Windows update management
  • Vehicle maintenance
  • Quality control
  • Appointment scheduling
  • Problem solving
  • Customer education
  • Vehicle diagnostics
  • Documentation
  • Service writing
  • Labor estimation
  • Service advising
  • Repair recommendations
  • Automotive terminology
  • Sales expertise

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sub Contractor

De Leon Demolition, LLC
01.2025 - 06.2025

Technician

Acorn Legacy Inc.
10.2023 - 12.2024

Carpenter

Excel Modular Scaffolding
01.2023 - 04.2023

Solar Energy Consultant

Sunny Solar Company, LLC
12.2019 - 09.2023

Automotive Service Advisor

Expert on 4x4
04.2016 - 06.2019

Auto Sales Consultant

Self-employeed
08.2008 - 06.2025

Body Shop Estimator

Self-employeed
08.2008 - 06.2025

Bachelor of Science - Petroleum Engineering

Instituto De Ciencias Y Estudios Superiores De Tam

High School Diploma -

Pharr, San Juan, Alamo High School

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