Ernesto Nogales
Yakima,WA
Summary
Resourceful professional with a solid background in construction assistance and delivery services. Demonstrates strong safety awareness and quality assurance, committed to improving operational efficiency and customer service in diverse settings.
Dedicated professional with strong multitasking and time management skills. Known for reliability and adherence to safety protocols, ensuring quality service delivery and high customer satisfaction.
Dynamic individual with experience in fast-paced delivery and parts management environments. Skilled in effective communication and navigating changing conditions, consistently achieving timely order fulfillment and enhancing customer satisfaction.
Delivery professional prepared for this role with consistent history of meeting delivery deadlines and maintaining positive customer interactions. Known for collaborative efforts and adaptability in fast-paced settings. Brings effective communication and organizational skills, ensuring smooth operations and customer satisfaction.
Experienced with managing parts inventory and ensuring seamless availability of components. Utilizes efficient inventory control techniques to maintain optimal stock levels. Knowledge of order processing and supplier coordination ensures timely and accurate parts distribution.
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Reliable Construction Assistant experienced in wide range of residential and commercial construction work. Skilled in equipment operation, safety management and supply maintenance. Focused on working hard and contributing to team success.
Overview
8
8
years of professional experience
Work History
Dasher
Door Dash
Yakima
12.2024 - Current
- Delivered orders promptly while ensuring adherence to safety protocols and traffic regulations.
- Utilized GPS navigation tools to optimize delivery routes and reduce wait times.
- Communicated effectively with customers to confirm order details and address inquiries.
- Managed time efficiently to balance multiple deliveries within designated timeframes.
- Adapted quickly to changing schedules and peak delivery times, maintaining service quality.
- Collaborated with team members to troubleshoot issues and enhance overall delivery efficiency.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
Parts Specialist
O'Reilly Auto Parts
Yakima, WA
06.2022 - 11.2024
- Provided expert advice on parts selection to improve customer satisfaction.
- Streamlined inventory management processes to enhance order fulfillment efficiency.
- Assisted customers with product inquiries, ensuring accurate information delivery.
- Collaborated with team members to maintain optimal stock levels and reduce shortages.
- Implemented process improvements that increased operational efficiency and reduced errors.
- Conducted regular audits of inventory accuracy to ensure product availability.
- Trained new staff members on parts identification and customer service techniques.
- Managed complex orders and special requests, ensuring timely delivery and fulfillment.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Worked with vendors to place new orders, handle shortage, and resolve defective parts issues.
Construction Assistant
Lopez Construction
Selah, WA
03.2018 - 06.2022
- Assisted in quality control inspections to maintain high standards of workmanship and safety compliance.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Distributed supplies to skilled workers to maintain job site productivity.
- Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
- Reduced project duration by efficiently coordinating materials delivery and equipment usage.
- Contributed to the successful completion of complex projects by assisting with various aspects of construction, such as framing, drywall installation, and electrical work.
- Followed safety protocols on job sites.
- Operated variety of power tools and hand tools.
- Performed demolition work on existing structures.
- Unloaded and stored construction materials.
- Maintained tools and equipment in good working condition.
- Painted walls, ceilings and other surfaces.
- Set up ladders and other access equipment.
- Assisted with plastering, tiling and carpentry.
- Mixed mortar and concrete.
Education
High School Diploma -
Davis High School
Yakima, WA06-2006
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Professional appearance
- Efficient multitasking
- Strong navigation skills
- Tech-savviness
- Excellent time management
- Customer service
- Quick learner
- Hardworking and responsible
- Customer communication
- Dedicated team player
- Flexible schedule
- Good driving record
- Smartphone operation
- Valid Driver's license
- Delivery coordination
- Safe food handling
Languages
English
Spanish
Timeline
Dasher
Door Dash
12.2024 - Current
Parts Specialist
O'Reilly Auto Parts
06.2022 - 11.2024
Construction Assistant
Lopez Construction
03.2018 - 06.2022
High School Diploma -
Davis High School