Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ernesto Ochoa

Dallas

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Technician

Volt Workforce Solutions
DeSoto
03.2023 - Current
  • Operated specialized diagnostic tools to identify system faults efficiently.
  • Replaced defective components, preserving system integrity and functionality.
  • Utilized hand tools for precision repairs, including soldering irons and pliers.
  • Lifted and relocated heavy equipment using crane daily.
  • Transitioned from 'Water Spider' role, sorting and stocking incoming parts, entering data into computer system.
  • Advanced to 'Weight and Sort' position, weighing and storing blades according to stage.
  • Executed 'Disk Build' role by installing blades, balancing disks, and completing assembly tasks.
  • Performed calibration and balancing with various tools to ensure optimal performance.

Part Time Mechanic

Self Employed
Dallas
07.2021 - Current
  • Assisted fellow mechanics when necessary during complex repairs.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Researched parts availability from vendors in order to complete repairs efficiently.

Returns Processor

Labatt
Dallast
09.2023 - 01.2024
  • Updated internal databases with accurate information regarding return authorizations, processing fees.
  • Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.
  • Processed damaged goods and coordinated with vendors for replacements or repairs.
  • Filed paperwork associated with returns including invoices, packing slips, order forms.

Automotive Parts Specialist

O'Reilly Auto Parts
Dallas
06.2021 - 07.2023
  • Provided excellent customer service while assisting customers at the counter or over the phone.
  • Updated records in the company's computer system regarding order status, stock levels and customer information.
  • Prepared quotations for customers based on their requirements.
  • Processed returns, exchanges and refunds according to store policies.
  • Assessed customer needs and provided appropriate parts solutions.

Education

High School Diploma -

Moises E. Molina High School
Dallas
05-2023

Some College (No Degree) -

Mountain View College
Dallas, TX

Skills

  • Problem-solving and critical thinking
  • Multitasking skills
  • Customer relations and support
  • Team collaboration
  • Production assistance
  • Manufacturing processes
  • Verbal and written communication
  • Troubleshooting and diagnostics
  • Vehicle maintenance
  • Equipment calibration
  • Component replacement
  • Inventory management
  • Time management

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Returns Processor

Labatt
09.2023 - 01.2024

Technician

Volt Workforce Solutions
03.2023 - Current

Part Time Mechanic

Self Employed
07.2021 - Current

Automotive Parts Specialist

O'Reilly Auto Parts
06.2021 - 07.2023

High School Diploma -

Moises E. Molina High School

Some College (No Degree) -

Mountain View College

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