Ernesto Ramirez-Nieves
Atlanta,GA
Summary
Enthusiastic Hospitality professional, proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring 4 years of related experience to a new growth-oriented position.
Engages in small talk with guests, building connections and making them feel at ease at the bar.
Great with attention to detail such as, noticing things missing on tables or at the bar; moreover, if something is wrong with the guest's order.
A great team player, will check in on fellow coworkers and provide support if coworkers are having difficulties.
Overview
8
8
years of professional experience
Work History
Barback/Service Bartender, Server Hybrid
Little Alley Steak
09.2020 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, glasses, And plates.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Assisted in setting up and breaking down bar area for special events.
- Delivered food to customers at bar and tables.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Operated POS system to collect payments from customers.
- Engaged in suggestive selling and other sales techniques.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Food Runner, Front of House Staff
Fresh To Order
03.2017 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Cross Keys High School
05.2019
Skills
- Excellent teamwork
- Adaptable to change
- Heavy Lifting
- Bilingual
- Great communication skills
- Efficient multitasking
- Cleaning and sanitation
- Flexible schedule
- Supply replenishment
Languages
Spanish
Native or Bilingual
Timeline
Barback/Service Bartender, Server Hybrid
Little Alley Steak
09.2020 - Current
Food Runner, Front of House Staff
Fresh To Order
03.2017 - 06.2020
High School Diploma -
Cross Keys High School
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