Ernesto Robau

Owner Founder

Sun Solutions Usa Llc

12.2014 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Improved team productivity by introducing innovative project management tools and techniques.
Enhanced company's market position by identifying and pursuing new business opportunities.
Expanded business into new markets, cond
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Navigated company through regulatory landscapes, ensuring compliance with all industry standards and laws.
Drove revenue growth with targeted sales initiatives, understanding and leveraging market trends effectively.
Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.