Ernesto Rodriguez
Fort Wayne,IN
Summary
Compassionate and dedicated individual that strives to succeed and grow both professionally and personally. I enjoy giving a hand to those in need when I have the ability to help. On my free time I enjoy learning new languages, traveling to new countries, and meeting new people.
Overview
7
7
years of professional experience
Work History
Substitute Teacher, K-12
Fort Wayne Community Schools
01.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Crew Chief
IHOP
01.2020 - Current
- Trained all team members on key roles to maintain flexibility.
- Managed team according to company standards and compliance requirements.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
Server
IHOP
05.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host
IHOP
05.2016 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Science - Human Services
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN12.2024
Skills
- Translator Certified In Spanish and English
- ServSafe Certified
- Multitasker
- Complex Problem-Solving
Timeline
Substitute Teacher, K-12
Fort Wayne Community Schools
01.2023 - Current
Crew Chief
IHOP
01.2020 - Current
Server
IHOP
05.2018 - Current
Host
IHOP
05.2016 - Current
Bachelor of Science - Human Services
Indiana University - Purdue University Fort Wayne
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