Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ERNESTO SIERRA JR.

The Bronx,NY

Summary

Reliable business professional with experience in project management, management consulting and financial analysis. Proven track record of successfully streamlining business operations and re-imagining their capabilities. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

8
8
years of professional experience

Work History

Independent Business Consultant

PORTO SALVO HOSPITALITY
09.2023 - Current
  • Spearheading design and execution of customer loyalty program seamlessly integrated with existing POS systems for local restaurant chain, yielding 25% increase in customer retention within 6 months
  • Crafting strategies for enhanced customer engagement, resulting in 15% boost in repeat business and positive online reviews
  • Utilizing data analytics to personalize customer experience, driving 20% increase in average customer spend per visit.

Business Transformation Consultant

ERNST & YOUNG LLP
08.2022 - 09.2023
  • Advised Fortune 500 clients on go-to-market strategies, business transformations, providing insights on market trends, due diligence, competitive analysis, and growth opportunities
  • Forged dynamic client partnerships with clients across diverse industries, driving innovation and implementing customer-centric enhancements to elevate overall experiences and drive competitive advantage
  • Applied human-centered design methodologies to create customer personas, user journeys, and prototypes
  • Led transformation initiative for prominent company by orchestrating strategic shift from traditional products to cutting-edge alternatives
  • Collaborated with team of technology consultants to seamlessly implement SAP-programmed dashboard for leading chemical manufacturing company, optimizing operational efficiency and data-driven decision making.

Data Analyst (Remote)

BROOKLYN LEGAL SERVICES CORPORATION
09.2021 - 08.2022
  • Assumed pivotal role in grant application processes by providing data-driven insights and compelling evidence of program impact, resulting in an outstanding 150% increase in funding allocation
  • Optimized data collection procedures, significantly diminishing manual workload through implementation of automation solutions, consequently elevating data precision and efficiency
  • Conceptualized and produced data visualizations, reports and dashboards to effectively convey insights to Chief Legal Officer and Senior Data Analyst, enabling informed decision-making and strategic planning
  • Developed and maintained centralized data repository, ensuring accessibility and security of critical information for various stakeholders.

Litigation Paralegal

MICHAEL FAILLACE & ASSOCIATES PC
06.2016 - 05.2021
  • Supported attorneys in employment and labor law cases by conducting legal research, drafting pleadings, and assisting in document preparation for depositions and trials
  • Played key role in corporate and bankruptcy law matters by organizing and managing case files, reviewing financial documents, and preparing court filings and bankruptcy petitions
  • Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
  • Collaborated closely with legal teams to analyze case strategies, assist in discovery processes, and maintain communication with clients, contributing to successful outcomes in litigation proceedings.

Education

Master of Science in Management - Finance

UNIVERSITY OF NOTRE DAME
Notre Dame, IN
05.2022

Bachelor of Science in Biology -

LONG ISLAND UNIVERSITY
Brooklyn, NY
05.2018

Skills

  • Business Analysis
  • Cross-Functional Teamwork
  • Project Management
  • Presentation Skills
  • Data Analytics
  • Strategic development
  • Microsoft Office (Excel, PowerPoint, Word)
  • Design Methodologies
  • Market Analysis

Languages

Spanish
Native or Bilingual

Timeline

Independent Business Consultant

PORTO SALVO HOSPITALITY
09.2023 - Current

Business Transformation Consultant

ERNST & YOUNG LLP
08.2022 - 09.2023

Data Analyst (Remote)

BROOKLYN LEGAL SERVICES CORPORATION
09.2021 - 08.2022

Litigation Paralegal

MICHAEL FAILLACE & ASSOCIATES PC
06.2016 - 05.2021

Master of Science in Management - Finance

UNIVERSITY OF NOTRE DAME

Bachelor of Science in Biology -

LONG ISLAND UNIVERSITY

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ERNESTO SIERRA JR.