Ernesto Viramontes
La Habra,CA
Summary
Seeking a career in which I can utilize my knowledge, leadership, and professionalism to meet the goals of the company. Looking for a challenging position in a fast paced environment where i can grow within the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Protect Us Security
Costa Mesa, CA
10.2022 - Current
- Assisted in maintaining order during large events or gatherings.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Maintained order and safety while providing customer service and information to facility visitors.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Patrolled crowds during events to preserve order and promote security.
- Monitored security cameras to identify and respond to suspicious activity.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Sales Floor Manager
Public Processing Services
Santa Ana
11.2023 - 07.2024
- Implemented new processes and procedures to increase efficiency and reduce costs while maintaining high levels of customer satisfaction.
- Maintained up-to-date records of employee attendance, scheduling shifts accordingly, and addressing any issues related to absenteeism or tardiness promptly.
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Ensured compliance with safety regulations by conducting regular inspections of the premises and equipment.
- Recruited, trained, coached, and evaluated staff members on their performance.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Communicated sales goals and key performance indicators to employees..
- Delegated tasks to maintain efficient workflow.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Transportation Technician
Local 441
Orange, CA
07.2019 - 10.2022
- Installed conduit for new wiring systems for freeway and street lighting.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Resolved safety issues related to faulty wiring installation practices in a timely manner.
- Responded quickly to emergency calls regarding electrical malfunctions.
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Connected wires to circuit breakers and transformers.
- Reviewed blueprints to determine electrical component and wiring locations.
- Diagnosed malfunctioning wiring using test equipment to locate faults.
- Fabricated parts according to specifications using hand and power tools.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
Education
High School Diploma -
Valencia High School
Placentia, CA06-2009
Skills
- Defensive strategies
- Grounds patrols
- Staff Monitoring
- Crime Prevention
- Firearms proficiency
- Arrest procedures
- Report Writing
- Crowd Control
- Public Safety
- Security Planning
- Safety Management
- Excellent written and verbal communication skills
- Electrical Installation
- Employee Scheduling
- Customer Service
- Team Collaboration
- Staff Training
- Team Leadership
Certification
- California Concealed Weapons License Issued 02/22
- Utah Concealed Firearm Permit Issued 02/22
- California Guard Card Issued 06/24
- Power to Arrest Certificate Issued 06/24
- Weapons of Mass Destruction and Terrorism Certificate Issued 06/24
References
References available upon request.
Timeline
Sales Floor Manager
Public Processing Services
11.2023 - 07.2024
Armed Security Officer
Protect Us Security
10.2022 - Current
Transportation Technician
Local 441
07.2019 - 10.2022
High School Diploma -
Valencia High School
- California Concealed Weapons License Issued 02/22
- Utah Concealed Firearm Permit Issued 02/22
- California Guard Card Issued 06/24
- Power to Arrest Certificate Issued 06/24
- Weapons of Mass Destruction and Terrorism Certificate Issued 06/24
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