Ernesto Alejandro Bustillo Sanchez
Aurora,CO
Summary
Dedicated and safety-focused scuba dive instructor with over 10 years of experience in high-stress environments and exceptional customer service. Accomplished PADI Dive Instructor with a proven track record at Anthony's Key Resort, enhancing diver safety and customer satisfaction. Expert in underwater navigation and crisis management, I've led conservation initiatives and mentored new instructors, significantly improving student diving skills. Renowned for strong communication and exceptional service, I consistently exceed customer and employer expectations. Seeking to leverage extensive experience in emergency response, communication, and customer care to excel as a flight attendant.
Overview
11
11
years of professional experience
1
1
Certification
Work History
PADI Dive Instructor
Freelacer
04.2021 - Current
- Expanded the range of available dive courses offered at the facility by regularly updating certifications.
- Improved customer satisfaction levels through prompt and professional responses to inquiries and feedback.
- Implemented conservation initiatives during dive trips, promoting environmental awareness among students and staff members.
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Conducted dive training and guided underwater excursions for diverse groups, ensuring adherence to safety protocols and providing exceptional customer service.
- Responded efficiently to emergencies, including underwater crises, demonstrating calm and decisive problem-solving abilities.
- Managed and maintained diving equipment, demonstrating attention to detail and responsibility.
PADI Dive Instructor
PADI Dive Shops
01.2017 - 02.2020
- Strengthened communication channels between dive shop team members resulting in smoother daily operations.
- Created an inclusive learning environment that accommodated diverse student needs through differentiated instruction methods.
- Utilized excellent time management skills in order to efficiently balance multiple responsibilities, including teaching courses, leading dives, and managing equipment inventory.
- Maintained accurate records of all student trainings, certifications issued, and other relevant documentation adhering to PADI guidelines.
- Consistently received positive reviews from customers for exceptional service, professionalism, and knowledge as a PADI Dive Instructor.
PADI Dive Instructor
Anthonys Key Resort
01.2014 - 12.2017
- Expanded the range of available dive courses offered at the facility by regularly updating certifications.
- Improved customer satisfaction levels through prompt and professional responses to inquiries and feedback.
- Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
- Mentored new dive instructors, sharing best practices for teaching techniques and student engagement strategies.
- Developed strong relationships with local marine life organizations to foster partnerships for research projects and educational opportunities.
- Increased overall diving skills of students with personalized coaching and tailored lesson plans.
- Collaborated with other instructors to continuously refine training materials in accordance with updated PADI standards and industry best practices.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
Skills
- Strong communication skills
- Boat handling
- Customer Service-oriented
- Underwater navigation
- Merchant Marine - Central American Maritime Training Center
- Crisis Management and Human Behavior Course
- Security Awareness Training for All Seafarers Course
- Crowd Management and Safety Training for Personnel
- Direct Service to Passengers in Passenger Spaces Course
Accomplishments
- Enriched Air Nitrox Specialty
- Boat Wreck and Limited Visibility Specialty
- Deep Recovery Specialty
- Peak Performance Buoyancy Specialty
- Search and Rescue Specialty
- Emergency Oxygen Provider Specialty
Affiliations
- PADI
- SSI
Certification
- CPR/AED Certification – American Heart Association or Red Cross.
- PADI Divemaster and Instructor, Anthony Key Roatan, Honduras.
- PADI MSDT, Dive Systems Malta, Malta.
- SSI Crossover, Utila Water Sport, Utila, Honduras.
- PADI Staff Training, Anthony Key Roatan, Honduras.
- AWARE Coral Reef Conservation, Marine Ecology, Roatan, Honduras.
- Emergency Oxygen Provider, Roatan, Honduras.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
PADI Dive Instructor
Freelacer
04.2021 - Current
PADI Dive Instructor
PADI Dive Shops
01.2017 - 02.2020
PADI Dive Instructor
Anthonys Key Resort
01.2014 - 12.2017
Similar Profiles
David GoncalvesDavid Goncalves
Cinematographer at FreelacerCinematographer at Freelacer
Casten EarlyCasten Early
Babysitter at FreelacerBabysitter at Freelacer
Luis Humberto Soto MedinaLuis Humberto Soto Medina
Architectural Designer at FreelacerArchitectural Designer at Freelacer
Hein Lin SanHein Lin San
Video Editor at FreelacerVideo Editor at Freelacer
JOSHUA BROWNJOSHUA BROWN
Network Engineer at SAICNetwork Engineer at SAIC