Ernesto Amador Jr
Indian Trail,NC
Summary
Hardworking and reliable with great communication, listening, and organizational skills; looking for team-oriented occupation.
Overview
24
24
years of professional experience
Work History
Substitute Teacher, K-12
ESS K-12 Education
Cherry Hill, NJ
11.2023 - Current
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
Unit Clerk Neonatal ICU
DHR Health
Edinburg, TX
11.2009 - 01.2010
- Strong effective communication with nurses, NNPs, and Physicians.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
Customer Service Computer Resource Center
Orange County Library System
Orlando, FL
05.2005 - 01.2006
- Handled all troubleshooting of PCs, software, printers and other equipment in most efficient manner for entire design department.
- Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
- Detailed oriented and promoted library's vast services to visitors through active communication.
Guest Reception/Relations/Photo Lead
Discovery Cove / Sea World
Orlando, FL
06.2000 - 05.2005
- Contacted guests to check on satisfaction and inquire about improvement suggestions.
- Worked with departments such as Animal Training and Beach Services to resolve guest issues and coordinate compensation.
- Scheduled, trained and coached 30 employees to maximize performance in customer service, revenue generation and daily customer service and interaction.
Education
Bachelor of Arts - Communications
Waldorf University
Iowa City, IA2017
Skills
- Fluent in Spanish
- Reliable and trustworthy
- Register operation
- Stock replenishment
- Display Maintenance
- POS System Operation
- Upselling strategies
- Store Cleaning
Timeline
Substitute Teacher, K-12
ESS K-12 Education
11.2023 - Current
Unit Clerk Neonatal ICU
DHR Health
11.2009 - 01.2010
Customer Service Computer Resource Center
Orange County Library System
05.2005 - 01.2006
Guest Reception/Relations/Photo Lead
Discovery Cove / Sea World
06.2000 - 05.2005
Bachelor of Arts - Communications
Waldorf University
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