Summary
Overview
Work History
Education
Skills
Timeline
Intern

ERNESTO R. BONDOC JR

RF/RAN ENGINEER
White Marsh,MD

Summary

Talented Technical Lead adept at integrating resources into business operations and developing innovative technical solutions to diverse issues. Strong history of managing highly effective teams to execute complex projects within stringent timeframes.

Overview

5
5
years of post-secondary education
23
23
years of professional experience

Work History

Technical Lead

Quadgen Wireless
King of Prussia, PA
01.2020 - 03.2021
  • RF PIM Mitigation Technical Lead in both Ericsson and Nokia markets in numerous AT&T network.
  • Lead support in troubleshooting both Nokia and Ericsson site PIM mitigation issues that includes RAN/RF issues.
  • Lead Technical support for both field crews and OSS engineers.
  • Troubleshooting and Configuration of Nokia/Ericsson LTE sites.

RAN/E911 Engineer

Quadgen Wireless
King of Prussia, PA
01.2019 - 12.2019
  • Project Managed E911 migration and troubleshooting from Intrado into TCS across all AT&T markets.
  • Provided daily support to field crews throughout the E911 migration project.
  • Able to accomplish 100% migration of AT&T E911 servers from Intrado into TCS

Mobile Device Tester

AT&T Mobility
Hanover, MD
01.2016 - 01.2019
  • Additional task assigned while being a RAN/RF Engineer for the market.
  • Mobile device testing prior to launching.
  • Able to perform tests on different 4G/LTE/5G mobile handsets such as Samsung, LG,etc.
  • Identified both HW/SW related issues and report/coordinate with headquarters for troubleshooting.
  • Device testing including Bluetooth, WIFI, mobile tethering configurations,etc.
  • Device testing hardware part of mobile such as camera, batteries,USB and other solid parts, NSS Experience:.

Market RAN/RF/E911 Planning and Capacity Engineer

AT&T
Hanover, MD
01.2014 - 01.2019
  • Macro capacity planning and engineering/troubleshooting of VoLTE/5G market.
  • Creating weekly broken sector and Red cell reports, coordinate with C&E counterparts during End to End meeting to escalate and push Iplan projects for broken sectors.
  • Weekly and monthly tracking of crucial capacity projects, mitigate and resolve by fast tracking them with construction team.
  • Ethernet/IP backhaul troubleshooting, maintenance and configuration.
  • Backhaul KPI analysis.
  • Solid understanding of RFDS/Autoform for site requirements.
  • Validation of RFDS/Autoform site plumbing ang configuration.
  • Utilization of RF Design tools such as Atoll.
  • Automation of weekly KPI reports using SQL scripts.
  • Automation of daily network snapshots using SQL scripts.
  • Data mining in different network databases using SQL.
  • Working experience of Power BI in creating visualization of KPI reports.
  • Nokia OSS NetAct utilization experience (Configurations, logs, KPIs, working sets, BTS manager, etc).
  • Nokia NetAct KPI Parameter experience with regards to performance and capacity.
  • Datafill generation of carrier adds and NSBs for all VoLTE/5G sites.
  • E911 provisioning and troubleshooting LTE/5G sites.
  • Commissioning and Integration of Nokia LTE sites with troubleshooting.
  • Coordination with C&E team and all vendors in resolving E911 related issues.
  • Coordination with County PSAPs when needed during critical E911 testing requirements.
  • Completed Nokia 5G Trainings.
  • Solid understanding of LTE architecture and signaling.
  • Solid understanding and troubleshooting skills in LTE/5G.
  • MOP procedure creation and execution.
  • Working knowledge of VoLTE/IMS architecture.
  • Knowledge of Wireshark tool in analyzing signaling messages.
  • Knowledge of 3GPP LTE call flow.

RAN/RF Performance Engineer

AT&T Mobility
Hanover, MD
08.2012 - 12.2013
  • Maintenance and optimization of wireless radio access network communications systems, including radio propagation modeling and prediction, microwave path analysis, interference analysis, frequency coordination, cell site equipment layout, parameter definition and ancillary equipment.
  • Analyzes RAN data to recommend optimal changes to RAN network to improve all the key indexes and performance indicators.
  • Utilization of different tools in resolving complex RF Performance issues.
  • Troubleshoot RAN performance issues both hardware & software related.
  • Coordinate with other teams for fast resolution of issues.
  • Resolves trouble tickets assign to the team.
  • Nokia NetAct KPI and configuration testing.
  • RF E911 Troubleshooting & Testing.
  • RF UMTS & LTE Silver certified.

RAN Support Engineer

Glotel
Hanover, MD
05.2011 - 08.2012
  • Provided support in daily field activities in the Baltimore/Washington market.
  • Provided technical support to the contractors such as Bechtel in accomplishing the market’s wide variety of projects.
  • Solved non-routine issues/problems based on the analysis of multiple factors involving different technologies & vendor equipments.
  • Analyzed different reports & data to be able to evaluate resolutions for recommendation.
  • Use of network tools such as PMV, RMAP, NetTrack in troubleshooting site issues.
  • Worked on ALU 9370 RNC & 9391 Macrocell BTS thru the 9353 WMS server.
  • Worked on alarms, troubleshoot site issues & managed UCU expansion.
  • Worked on ALU 9412 eNodeB thru the 5620 SAM server.
  • Worked on alarms & troubleshoot.
  • Worked on Nokia BSCs thru Hit application.
  • Troubleshoot site issues & worked on power plant alarms.

Switch Engineer/Data Translation/Customer Support & Provisioning Engineer

CellularOne
Wayne, PA
08.2007 - 05.2011
  • Operate & maintain the whole network 24x7.
  • Includes troubleshooting & providing support to Field Technicians during activities for network elements such as Nokia, Nortel & Ericsson equipments.
  • Handled & resolved issues in all the GSM Core network elements that includes Nokia MSS/MGW, HLR, SGSN, BSC, OSS, BTS & Traffica.
  • Nokia NetAct site detail configuration and troubleshooting.
  • Attended to customer trouble tickets & help them get resolved.
  • Handled data translation/routing issues, interconnection with outside networks.
  • Implemented & created datafills(CIQs) regarding network configuration & switch data translations.
  • Coordinated with external carriers & roaming partners concerning new connections & issues.
  • Utilized Nokia Traffica in troubleshooting subscriber related & network issues.
  • Performed MSC-MGW commissioning ,integration and O&M tasks.
  • Performed software & hardware upgrade of MSCs & other core network elements.
  • Performed daily, weekly and monthly routine maintenance of Nokia DX200 MSC, HLR and Transit MSC and Unified Pseudo IN Prepaid system.
  • Commissioning Nokia Core Network elements & implemented integration of new network elements.
  • Implemented switch work orders on the creation of new point of interconnection (Creation of Signaling link sets, Signaling route sets, SCCP subsystems, Global Title analysis, Creation and activation of circuit groups).
  • Implemented digit analysis modifications, attribute analysis, pre-analysis, end-of-selection analysis, announcement handling in MSC, SMS routing and definition of roaming partners.
  • Creation and deletion of plug-in units and functional units (ET, CASU, CCSU, etc.).
  • Monitored and provided system status and performance reports, and assist with expansion of all switching hardware and peripheral devices to meet usage and subscriber levels.
  • Analyzed switch capacity, processor loading, billing transmission, interconnect and provide reporting to Switch team leader.
  • Track and fix trouble tickets raised by the NOC, TFRC, and Customer Care such as muting problems and call failures due to transmission cross-connect problems.
  • Provide fault finding diagnosis, and repair of faulty PIU and I/O devices e.g.
  • Faulty WDU, CTU, SCSI and the likes.
  • Took immediate action to clear service affecting alarms generated in all GSM network elements.
  • Coordinated with other switches or exchange for data integration and in isolation of trunk faults.
  • Conducted system tests and datafill to activate new interconnections.
  • Capable of using WWG protocol analyzer.
  • Conducted inter-operator confidence & level testing prior to activation of new interconnections.
  • Assisted Nokia Technical Support Engineers in major software upgrades, change deliveries, and hardware upgrades and switch commissioning.
  • Created an updated fallback copy of software packages and databases in a DAT tape.
  • Provided a back-up copy of CDR (Call Data Records) for billing purposes.
  • Analyzes & Troubleshoots MSC performance.
  • Loading, filtering, and fetching of subscriber data in HLR.
  • Activation/deactivation of subscriber basic services in HLR.
  • Replacement of RAM in CPUs and EPROM in ET and other preprocessor PIUs.
  • Assist customer personnel regarding network problems encountered by subscribers.
  • Supported BTS expansions/harvesting with or without datafills.
  • Performed tasked such as site builds & decommissioning.
  • Performed complex upgrades, Abis remapping & BTS software upgrades remotely.
  • E-911 Implementation & testing.
  • Working knowledge in subscriber services database (HLR/HSS).
  • Working knowledge in Nokia CDRs (charging).

BSS Engineer

MAYA TELECOM, INC
Fort Lauderdale, FL
11.2006 - 04.2007
  • Commissioning, installation & integration of Nokia BTS Ultrasite equipments(NSN-Brazil).
  • Supervised installation, integration & swap activities from Alcatel to Nokia equipments(NSN-Brazil).
  • Troubleshooting & clearing of alarms of BTS Ultrasites(NSN-Brazil).
  • Site audit, installation & commissioning of BTS Ultrasite installations(NSN-Venezuela).

BSS Engineer

GLOBAL TELECOMMUNICATIONS, INC
Fort Lauderdale, FL
04.2006 - 10.2006
  • Prepared Datafills for Nokia BTS upgrades for South Florida market (NSN Texas).
  • Remote BSC software upgrades (NSN Dallas, Texas).
  • Remote Integration Center engineer for Nokia BTS integration projects in North East (NSN Texas).
  • Remote Integration Center engineer supporting BTS Ultrasite integrations & complex activities.(NSN Paramus,NJ).
  • BTS Pre-Build Installation and Commissioning at Granite City, Illinois.
  • Conducted site audit and punch-list clearing at Charlotte & Raleigh, North Carolina.

BSS Engineer

Smart Communications Inc
Makati, Philippines
09.2000 - 01.2006
  • Nokia BSS/RNC Experience:.
  • Commissioning, Installation & Integration of Nokia BSC2i & BSC3i.
  • Provided technical support to the Network’s more than 100 BSCs nationwide.
  • Rehoming of BSCs from one MSC/MGW to another MSC/MGW.
  • Provided technical support in Nokia BSC/RNC activities & troubleshooting.
  • TCSM integration to BSC/RNC & MSC, software & hardware upgrade of TCSM.
  • Provided on the job training to other engineers for transfer of technical knowledge.
  • Site acceptance & testing of newly installed BSCs.
  • Optimization of Nokia DX200 BSC & TCSM.
  • Change Delivery & Change Note implementation of Nokia BSC & MSC/MGW.
  • Hardware & Software upgrade of BSCs.
  • A-interface integration which involved activation of E1s towards MSC, activation and definition of through connections in transcoders, creation and activation of signaling links and circuit group in the BSC.
  • Preventive maintenance of BSCs/RNCs & TCSMs.
  • BSC configuration, fault isolation & troubleshooting.
  • Faulty hardware replacement e.g.
  • PIUs and I/O devices.
  • Provides support to O&M Engineers during special activities.
  • PCU booting & CPU booting of BSCs.
  • Special projects including implementation of Ater signaling via direct E1 to maximize the usage of Aters & minimize TCSM expenditures.

Education

Bachelor of Science - Electronics and Communication Engineering

COLLEGE Adamson University, PRC
Manila
01.1993 - 01.1998

IP BACKBONE BASICS - undefined

GSM System Training Course, SYSTRA - undefined

NOKIA NSS SYS - undefined

Smart Communications

Skills

    SQL database mining

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Timeline

Technical Lead

Quadgen Wireless
01.2020 - 03.2021

RAN/E911 Engineer

Quadgen Wireless
01.2019 - 12.2019

Mobile Device Tester

AT&T Mobility
01.2016 - 01.2019

Market RAN/RF/E911 Planning and Capacity Engineer

AT&T
01.2014 - 01.2019

RAN/RF Performance Engineer

AT&T Mobility
08.2012 - 12.2013

RAN Support Engineer

Glotel
05.2011 - 08.2012

Switch Engineer/Data Translation/Customer Support & Provisioning Engineer

CellularOne
08.2007 - 05.2011

BSS Engineer

MAYA TELECOM, INC
11.2006 - 04.2007

BSS Engineer

GLOBAL TELECOMMUNICATIONS, INC
04.2006 - 10.2006

BSS Engineer

Smart Communications Inc
09.2000 - 01.2006

Bachelor of Science - Electronics and Communication Engineering

COLLEGE Adamson University, PRC
01.1993 - 01.1998

NOKIA NSS SYS - undefined

Smart Communications

GSM System Training Course, SYSTRA - undefined

IP BACKBONE BASICS - undefined

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ERNESTO R. BONDOC JRRF/RAN ENGINEER