Ernetria L Banks

Dynamic QA Tester with extensive experience at IBM, skilled in JIRA and SQL. Proven track record in creating effective test cases and driving process improvements. Adept at collaborating with cross-functional teams to enhance product quality, demonstrating strong analytical abilities and a commitment to excellence in software testing.

• Delta Sigma Theta INC.
• Delta Sigma Theta
• Jennie T. Hagan #193 OES
• OES Eastern Star

• Scrum Master Certificated
• ISTQB Certificated
• Lean Six Sigma White Belt
• Project Leadership
• Azure Training
• IBM Cloud Advocate v2 Certification

English, Fluent

• Tester, VA VICCS (Veterans Intake, Conversion, and Communication Service), 07/01/23, 01/01/25, Create test cases, Test, test steps, Generate Letters in UAT VBMS system, Test defects, Create defects, Assign defects, Attend project meetings
• Manual Tester, VA, 05/01/23, 07/01/23, First to have access to all features and functions of the GRIT app, Get the opportunity to use the app to learn how to readjust to civilian life by understanding insights into your emotional wellbeing, Building social connections, Getting resources to improve your individual situation, Find your next career opportunity, Serving as a mechanism for self-awareness and self-care, Provide valuable feedback to better the GRIT app with the intent to increase its impact and usefulness prior to release to the service and Veteran community at large
• QA Tester, TMNA Toyota, 10/01/22, 03/01/23, Create test cases, Reviewed requirements, Functional testing, Linked test cases to requirements in Jira, Attended requirement meeting with BA and clients, Attended daily scrum calls, Reported testing results to clients and Toyota team
• QA Tester, Century Link, 03/01/21, 06/01/22, Reviewed requirements, Created test cases for QA project, Worked in Jira, Reviewed defects in Jira, Assigned defects in Jira to the development team, Executed test cases, Worked with different data systems, Created SQL for testing
• QA Tester, NY DOL, 01/01/21, 03/01/21, Worked with mainframe, Talked to customers, Transferred customers to specialists, Worked in the DOL tool
• QA Tester, UPS, 08/01/20, 11/01/20, Reviewed requirements, Created test cases for QA project, Worked in Jira, Reviewed defects in Jira, Assigned defects in Jira to the development team
• Test Specialist, RAI Pathways (Reynolds), 04/01/20, 08/01/20, Test functionality, Worked with JIRA, Research analyze, track, and report on code defects, Drive improvement in test planning, process, and test cases, Perform root cause analysis on difficult issues in production environment, Create test cases and test plans for QA projects, Tracking and priority defeats in JIRA

• Negotiating Effectively
• Powerful Presentation Skills
• QTP Training
• PMP Training