Ernie Coupe
Groveland ,FL
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in work environment.
Overview
8
8
years of professional experience
Work History
Produce Clerk
BJ's Wholesale
06.2022 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Produce Clerk
Publix
02.2022 - 06.2022
Electronics Sales Associate
Army Air Force Exchange Service
11.2020 - 08.2021
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2019 - 10.2020
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
Sales Clerk
Navy Exchange
05.2017 - 02.2019
- Organized merchandise on sales floor to ensure a tidy and welcoming environment.
- Handled customer complaints and resolved issues to maintain satisfaction.
- Processed customer transactions at the cash register with accuracy and care.
- Stocked shelves and ensured products were readily available for customers.
- Checked I.D. cards to ensure proper age for purchase of tobacco and alcohol.
Education
No Degree - Certified Clinical Medical Assistant
Valencia College
Orlando, FL01-2025
Associate of Science - Professional Studies
Brigham Young University, Idaho
Rexburg, ID04-2024
Skills
- Strong work ethic
- Customer service
- Positive attitude
- Stock rotation
- Quality control
- Cleaning and sanitation
Timeline
Produce Clerk
BJ's Wholesale
06.2022 - Current
Produce Clerk
Publix
02.2022 - 06.2022
Electronics Sales Associate
Army Air Force Exchange Service
11.2020 - 08.2021
Missionary
Church Of Jesus Christ Of Latter Day Saints
02.2019 - 10.2020
Sales Clerk
Navy Exchange
05.2017 - 02.2019
No Degree - Certified Clinical Medical Assistant
Valencia College
Associate of Science - Professional Studies
Brigham Young University, Idaho
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