Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ernie Hogan

Florissant,CO

Summary

Creative Business Owner with exceptional background spent in Telecommunications Product Distribution . Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful employees.

Results-driven, with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Hardworking, detailed, with strong organizational skills, ready to help team achieve company goals.

Overview

39
39
years of professional experience

Work History

Account Manager

DH Supply - Telecommunications Distributor
06.2000 - 10.2001
  • Cold Calling and site visits to establish new clients.
  • Qualified new clients, requested new opportunities to bid on current and new projects, provided quotations and bids to clients and created sales orders.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Outside Plant Quotations Specialist

GTE Supply - Telecommunications Distributor
02.1996 - 06.2000
  • Supported 300-seat Call Center Sales for large OSP project material needs.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.
  • Analyzed plans and specifications to identify scope and cost of projects.
  • Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.


Inside Sales

GTS Supply - Telecommunications Distribution
09.1990 - 02.1996
  • Created new accounts for my Outside Sales Account Manager by cold-calling, when time allowed.
  • Answered customers' questions regarding products, prices, and availability.
  • Prepared Quotations, Sales Orders, Return Authorizations.
  • Supported team members with product and sales knowledge.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Attended several company provided sales seminars and vendor training events.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Set up new accounts, established customer credit and set up payment methods.

Purchasing Manager and Operations Coordinator

Burnup & Sims, Now Mastec - OSP Contractor
08.1986 - 12.1988
  • Managed 3 team members, responsible for supporting 55 field technicians and managers.
  • Performed material take-offs from client supplied project prints and documents.
  • Coordinated directly with Project Managers to insure timely delivery of materials and equipment.
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Performed monthly reconciliation of open purchasing orders.
  • Monitored and evaluated vendor performance to determine compliance with quality standards.

Business Owner

Georgia Telecom Supply - Telecom Distributor
02.2000 - 06.2012
  • Created the company with no capital. The company never had any debt, other than current vendor invoices.
  • Sold surplus fiber optic products during the dot-com crash, sold new products on a prepaid basis to vendors, until I built relations with vendors and was provided terms.
  • Made dozens of cold calls daily to establish opportunities to quote materials. Built customer base until I was able to hire additional employees.
  • Hired effective Sales team, Warehouse team and operations employees.
  • Increased fiber optic cable inventory to over $1-million, including Cable Reeling equipment, forklifts, shipping materials, etc.
  • Set up QuickBooks for Accounting, Quotes, Sales Orders, Invoices, etc.
  • Set up company network, allowing employees to work from home, coordinate with warehouse, accounting, and management.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Directed and supported Sales team to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Operations Coordinator

Voltelcon - OSP Communications Contractor
06.1980 - 08.1986
  • Managed 3 team mates in order to support 300 in-field cable splicers.
  • Responsible for tool inventory and vehicle maintenance.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Reviewed operations reports to understand numbers and trends.

Warehouse Worker

Anixter - Telecomunications Distributor
10.1973 - 06.1980
  • Receiving, Shipping, Inventory Control
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

Bachelor of Science - Business Administration

Shorter University
Rome, GA
05.2000

Registered Communications Distribution Designer - Premise Distribution

BICSI
Atlanta, GA
05.1999

GED -

Santiago HS
Santa Ana, CA
06.1967

Skills

  • Sales
  • Vendor Relationships
  • Product Knowledge, OSP, Premise, Copper, Fiber, Coax
  • Employee Training
  • Business Administration
  • Business Development
  • Business Planning
  • Warehouse Administration

Timeline

Account Manager

DH Supply - Telecommunications Distributor
06.2000 - 10.2001

Business Owner

Georgia Telecom Supply - Telecom Distributor
02.2000 - 06.2012

Outside Plant Quotations Specialist

GTE Supply - Telecommunications Distributor
02.1996 - 06.2000

Inside Sales

GTS Supply - Telecommunications Distribution
09.1990 - 02.1996

Purchasing Manager and Operations Coordinator

Burnup & Sims, Now Mastec - OSP Contractor
08.1986 - 12.1988

Operations Coordinator

Voltelcon - OSP Communications Contractor
06.1980 - 08.1986

Warehouse Worker

Anixter - Telecomunications Distributor
10.1973 - 06.1980

Bachelor of Science - Business Administration

Shorter University

Registered Communications Distribution Designer - Premise Distribution

BICSI

GED -

Santiago HS

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Ernie Hogan