Ernie Tietjen
Suffern
Summary
Experienced Sales and Repair Technician skilled in electrical diagnosis, motor and pump repair, and performance testing. Proficient in record keeping and customer estimates, ensuring efficient resolution of customer complaints.
Overview
12
12
years of professional experience
Work History
Sales and Repair Technician
Empire State Electric Motors
Goshen
07.2013 - Current
- Diagnosed electrical issues in motors and provided efficient repair solutions.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Utilized testing equipment to assess motor performance and identify faults.
- Maintained detailed records of repairs, parts used, and service history for accuracy.
- Resolved customer complaints quickly and efficiently.
- Maintained cleanliness of work area at all times including tools, supplies, and machinery.
- Created estimates for potential repair jobs based on customer descriptions of issues.
- Assisted customers with inquiries about product features and repair services available.
Education
HVAC
Lincoln Tech
Mahwah01-2011
High School Diploma -
Goshen Central School Disc.
Goshen, NY01-2010
Skills
- Electrical diagnosis
- Motor & pump repair
- Performance testing
- Record keeping
- Customer estimates
- Parts ordering
Timeline
Sales and Repair Technician
Empire State Electric Motors
07.2013 - Current
HVAC
Lincoln Tech
High School Diploma -
Goshen Central School Disc.