Ernine Gamble
Pontiac,Michigan
Summary
Experienced Lead Investigator with a proven track record in managing complex, high-profile investigations. Skilled in analytical thinking, legal procedures, and effective collaboration with law enforcement. Known for exceptional problem-solving, clear communication, and leadership in team settings. Successfully closed cases while improving investigative processes. Expertise in directing crime victims to Child Advocacy Centers nationwide and facilitating their involvement in the SAIT program, which provides support through licensed counselors. Adept at assigning tasks to team members and ensuring efficient case management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lead Investigator
City Of Detroit Police Department
Detroit, MI
08.2017 - Current
- Supervised a team of investigators throughout an investigation.
- Utilized various databases and public records to research and compile information relevant to investigations.
- Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud, and other major crime cases while preparing, submitting, and aiding district attorney prosecution cases.
- Trained and mentored field investigators, and worked with the team to identify skills, problem areas, and opportunities for staff development and improvement.
- Gathered and analyzed data from multiple sources to determine investigative strategies.
- Maintained organized records of all information and material pertinent to open investigations.
- Reviewed existing policies, procedures, laws and regulations relating to investigative practices.
Union Steward
Detroit Police Officer's Association
Detroit, MI
01.2006 - Current
- Representing employees in grievance processes, monitoring collective bargaining agreements, advising employees on contract obligations, confronting employers about safety issues, advising employees about upcoming meetings and changes in contractual agreement
- Organized informational meetings to discuss workers' rights, benefits, and collective bargaining agreements
- Assisted union members in filing grievances and preparing for hearings
- Provided advice and guidance on labor-related matters to union members
- Negotiated with management on behalf of union members regarding wages, hours, working conditions, and other contractual obligations
- Attended monthly meetings with management to review contract compliance and address employee concerns
- Monitored the implementation of new policies related to labor contracts
- Ensured that all grievance procedures are followed according to the collective bargaining agreement
- Counseled employees regarding their rights under the CBA as well as state and federal laws governing labor relations
- Advocated for workers' rights within the organization while respecting the company's interests
Police Officer, Corporal
City of Detroit Police Department
Detroit, MI
09.2001 - Current
- Swiftly responded to emergency calls, routine complaints, and disruptive situations through active foot or vehicle patrols
- Enforced regulations and addressed traffic accidents, complaints, and disturbances by issuing citations or summonses
- Interrogated suspects and witnesses to obtain information about criminal activities
- Organized and maintained files of all investigative activities
- Provided expert testimony in court concerning investigation findings
- Collaborated with local law enforcement agencies on criminal investigations
- Assessed potential threats posed by individuals under investigation based on collected information
- Performed background checks on persons of interest in investigations
- Monitored online activity of suspects using various social media platforms
- Presented case summaries at team meetings for review purposes
- Maintained detailed case log of all cases assigned to monitor progress and completion
- Conducted interviews with witnesses and suspects to obtain information related to case
- Reviewed police reports, medical records, and other documents for evidence
Dispatcher
City of Detroit Police Department
Detroit, MI
01.2017 - 04.2020
- Answered incoming calls and dispatched tow truck drivers to customer locations
- Monitored driver progress and updated customers on estimated arrival times
- Coordinated with other departments to ensure efficient operations
- Recorded information such as vehicle type, location, and customer details in the database
- Assigned appropriate vehicles for each job based on distance and availability
- Maintained communication between drivers and customers throughout the process
- Managed daily paperwork including invoices, reports, logs
- Updated records in the system when a job was completed successfully or not completed at all
- Processed payments from customers via cash, credit card, or check
- Trained new dispatchers on proper procedures for handling calls and assigning jobs
Crime Analysis Officer
City of Detroit Police Department
Detroit, MI
02.2006 - 11.2011
- Compiling and analyzing criminal and intelligence data to uncover and identify patterns and trends of criminals, criminal organizations, and terrorist groups
- Monitored all operations for potential security risks and threats
- Drafted reports outlining findings from investigations and recommending corrective action
- Analyzed data trends related to customer feedback surveys in order identify areas needing improvement
- Created presentations summarizing key findings from research projects conducted by departmental teams
- Participated in regular meetings with upper management regarding progress updates on current initiatives
- Evaluated complaints and emergency-request information to determine response requirements
- Drafted investigation and incident reports and submitted to appropriate personnel
- Displayed strong telephone etiquette, effectively handling difficult calls
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data
Environmental Safety & Health Summer Internship
Oakland University
Rochester Hills, MI
05.2009 - 08.2009
- Investigating criminal sexual conduct complaints, assigning duties to personnel, maintaining crime scene, collecting physical evidence, conducting interviews with victims and witnesses, interrogating suspects, preparing case files/warrants for court, serving as a witness in court
- Conducted environmental audits to ensure compliance with health and safety regulations
- Collected data from a variety of sources related to environmental health and safety initiatives
- Identified potential risks associated with workplace activities or operations
- Reviewed documents such as Material Safety Data Sheets for accuracy and completeness
- Inspected facilities to detect any existing or potential hazards that could affect employees' health or safety
- Responded promptly to incidents involving hazardous materials releases or other environmental issues
- Wrote technical reports, data entry and queries into various safety and health databases
Customer Service Representative
Quest Diagnostics
Auburn Hills, MI
01.1998 - 09.2001
- Provided guidance and support to junior customer service representatives, including coaching and mentoring
- Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings
- Identified areas of improvement in the customer service process and developed strategies to address them
- Conducted regular team meetings with customer service staff to discuss issues or changes in policies and procedures
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers
- Ensured all customer inquiries were handled in accordance with company standards and regulations
- Analyzed feedback from customers to identify trends in order to improve the overall quality of services provided by the department
- Maintained accurate records of customer interactions for future reference
- Evaluated employee performance reviews based on specific criteria set forth by management
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment
Education
Ph.D. - Global Organizational Leadership
Indiana Institute of Technology
Fort Wayne, IN05.2028
Bachelor of Science - Occupational Safety and Health Sciences
Oakland University
Rochester Hills, MI05.2024
Bachelor of Business Administration - Diversity, Leadership, and Public Service
Cleary University
Howell, MI05.2023
MBA - Leadership
Cleary University
Howell, MI05-2024
Associates in Applied Sciences - Computer Aided Design and Drafting Tech.
Oakland Community College
Auburn Hills, MI06.2006
Skills
- Word
- PowerPoint
- Excel
- Spreadsheets
- Data Analysis
- Compliance
- Investigations
- Report Writing
- Special Assignments
- Interrogation Techniques
- Task Prioritization
- Organizational Skills
- Crime Investigation
- Time Management
- Undercover Investigations
- Teamwork
- Collaboration
- Collaborative mindset
- Team Building
- Multitasking
- Multicultural Sensitivity
- De-Escalation Techniques
- Adaptability
- Relationship Building
- Interpersonal Skills
- Analytical Skills
- Problem-solving
- Communication
- Mental Resilience
- Budget Management
- Personnel Supervision
- Conflict Resolution
- Typing
- Microsoft Office
- Project Management
- Customer Relationship Management
- Report Preparation
- Payment Processing
Certification
- Michigan Commission On Law Enforcement standards, 09/17/01
- Detective School, City of Detroit Police Department, 06/01/17
- Forensic Interviewing, City of Detroit Police Department, 06/01/17
- REID Interrogations, City of Detroit Police Department, 06/01/17
- State of Michigan Fully Commissioned Notary Public, 08/01/21-Present
Profileurl
https://bold.pro/my/ernine-gamble/711r
Honorsandawards
- Chrysler Diversity Scholarship Award, 09/01/03, Oakland Community College, Auburn Hills, MI
- Blacks in Safety Engineering Scholarship Award, 09/01/05, Oakland Community College, Auburn Hills, MI
- Safety Engineering Laboratories Scholarship Award, 05/01/11, Oakland University, Rochester Hills, MI
Accomplishments
Child Advocacy Center-Kids Talk, Detroit, MI, 10/2024, Received recognition for my outstanding commitment to children
Oakland Community College, Auburn Hills, MI, 09/2003, Chrysler Diversity Scholarship Award Oakland Community College, Auburn Hills, MI, 09/2005, Blacks in Safety Engineering Scholarship Award
Oakland University, Rochester Hills, MI, 05/2011, Safety Engineering Laboratories Scholarship
Award
Accomplishments
Oakland Community College-Auburn Hills, MI September, 2003 Received the Chrysler Diversity Scholarship Award
Oakland Community College-Auburn Hills, MI September, 2005 Received the Blacks in Safety Engineering Scholarship Award Oakland University, Rochester Hills, MI May, 2011
Safety Engineering Laboratories Scholarship Award
References
References available upon request.
Timeline
Lead Investigator
City Of Detroit Police Department
08.2017 - Current
Dispatcher
City of Detroit Police Department
01.2017 - 04.2020
Environmental Safety & Health Summer Internship
Oakland University
05.2009 - 08.2009
Crime Analysis Officer
City of Detroit Police Department
02.2006 - 11.2011
Union Steward
Detroit Police Officer's Association
01.2006 - Current
Police Officer, Corporal
City of Detroit Police Department
09.2001 - Current
Customer Service Representative
Quest Diagnostics
01.1998 - 09.2001
Ph.D. - Global Organizational Leadership
Indiana Institute of Technology
Bachelor of Science - Occupational Safety and Health Sciences
Oakland University
Bachelor of Business Administration - Diversity, Leadership, and Public Service
Cleary University
MBA - Leadership
Cleary University
Associates in Applied Sciences - Computer Aided Design and Drafting Tech.
Oakland Community College