Detail-oriented Operations and Maintenance Technician with experience supporting automated conveyor systems, robotics, and material handling equipment (MHE) within Amazon fulfillment operations. Skilled in electrical and mechanical troubleshooting, preventive maintenance, equipment recovery, and industrial safety procedures. Strong focus on equipment reliability, operational uptime, and safe maintenance practices.
Overview
7
7
years of professional experience
Work History
Operations Technician (BOS3 / RME Support Environment)
Amazon
1600 Osgood St., North Andover, MA, 01845
05.2024 - Current
Perform troubleshooting and recovery of automated conveyor and material handling equipment (MHE) systems to support operational uptime
Assist with preventive and predictive maintenance activities on conveyors, motors, sensors, and automated equipment
Support troubleshooting of robotics systems, drive units, and robotic work cells within Amazon fulfillment operations
Diagnose electrical and mechanical issues involving photo eyes, relays, motors, proximity sensors, solenoids, and conveyor components
Follow OSHA, and site safety procedures during maintenance and troubleshooting activities
Read and interpret equipment SOPs, maintenance procedures, and basic electrical schematics
Support rapid response to equipment faults, jams, pod crashes, and automation failures in a fast-paced industrial environment
Train and mentor new associates on safety procedures, equipment operation, and troubleshooting processes
Complete shift reports, equipment audits, and maintenance documentation using Microsoft Office tools
Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
Increased overall productivity with effective communication between team members and various departments.
Automotive Technician
Carstar
04.2019 - 08.2022
Performed preventive maintenance, inspections, and mechanical repairs on automotive systems and components
Diagnosed and repaired electrical and mechanical issues involving wiring, sensors, brakes, suspension, and engine systems
Utilized diagnostic tools, multimeters, and hand/power tools to troubleshoot equipment and vehicle faults
Followed safety procedures and collaborated with team members to complete repairs efficiently in a fast-paced environment
Education
Bachelor of Science - Business Administration And Management
Northern Essex Community College
100 Elliott St, Haverhill, MA 01830
05-2026
Mechanical Technician Certificate - undefined
CFPH Mechanical Technical Training Center
Haiti
01-2018
High School Diploma - undefined
Lycée Salnave Zamor
Haiti
01-2016
Skills
Preventive & Predictive Maintenance (PM)
Conveyor & Material Handling Equipment (MHE) Troubleshooting
Robotics & Automated Work Cell Support
Electrical & Mechanical Diagnostics
Motors, Photo Eyes, Relays, Solenoids & Sensors
PLC & Automation System Support
Lockout/Tagout (LOTO) & OSHA Safety Compliance
Blueprint & Electrical Schematic Interpretation
Root Cause Analysis & Equipment Reliability
Industrial Automation & Conveyor Systems
Preventive Inspections & Equipment Recovery
Microsoft Word, Excel & Outlook
Team Collaboration & Technical Communication
LANGUAGES
English
French
Timeline
Operations Technician (BOS3 / RME Support Environment)
Amazon
05.2024 - Current
Automotive Technician
Carstar
04.2019 - 08.2022
Mechanical Technician Certificate - undefined
CFPH Mechanical Technical Training Center
High School Diploma - undefined
Lycée Salnave Zamor
Bachelor of Science - Business Administration And Management