Ernst Dorilas
KISSIMMEE,FL
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert [Software] and [Software] user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Overview
20
20
years of professional experience
Work History
Computer Technician
Vision Wireless Tech Services
01.2009 - Current
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Utility Worker
Walt Disney World Resort
07.2015 - 04.2021
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Transport Driver
Mears Transportation
04.2004 - 03.2007
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Improved on-time delivery rates by efficiently planning and scheduling transport routes.
Education
High School Diploma -
Lely High School
Naples, FL05.1997
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
- System Upgrades
- Software Installation
Timeline
Utility Worker
Walt Disney World Resort
07.2015 - 04.2021
Computer Technician
Vision Wireless Tech Services
01.2009 - Current
Transport Driver
Mears Transportation
04.2004 - 03.2007
High School Diploma -
Lely High School
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