Ernsy Gaspard

Attentive Patient Service Representative skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking. Compassionate Patient Service Representative known for high productivity and efficient task completion. Skilled in patient scheduling, record keeping, and front desk management. Excels in communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare team efficiency.

Excellent communication skills via e-mail, over-the-phone, and in-person. Maintains professionalism, especially in high-pressure situations. Can positively and successfully diffuse a stressful situation., Able to liaise and collaborate effectively with internal and external partners, top management, and clientele to ensure organizational expectations are met., Leadership, management, oral and written communication, and interpersonal skills. Thrives in both independent and collaborative work environments., Equipped with interpersonal communication skills and able to smoothly blend and interact with top management, peers, and teams from diverse backgrounds.