Jeremy Rosado
Bronx,NY
Summary
Ambitious highly-motivated individual with hands on experience. A team player, who performs efficiently under pressure with leadership and communication skills seeking an opportunity to
better my talent.
Overview
4
4
years of professional experience
Work History
Teller/Bilingual Customer Service Representative
PLS Check Cashers
05.2023 - Current
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Supported team members in achieving store goals through collaboration, communication, and shared responsibilities.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
- Executed wire transfers, stop payments and account transfers.
Store Associate
City Jeans Premium
02.2021 - 05.2023
- Strengthened brand loyalty among customers by offering personalized shopping experiences based on their preferences.
- Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
- Stayed up-to-date on current promotions and product offerings to effectively inform customers of deals and special offers.
- Increased store sales by providing exceptional customer service and product knowledge.
- Built strong relationships with customers through personalized assistance and follow-up communication.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY06-2027
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Teller/Bilingual Customer Service Representative
PLS Check Cashers
05.2023 - Current
Store Associate
City Jeans Premium
02.2021 - 05.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
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