Eros Porras-Villalobos
El Paso,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Dominos Pizza Inc., excelling in team collaboration and customer service. Demonstrated ability to enhance operational efficiency and safety awareness while managing diverse tasks. Skilled in equipment operation and committed to continuous learning, contributing to successful project outcomes and high employee morale.
Overview
5
5
years of professional experience
Work History
Laborer
Diversified Interiors
El Paso, TX
11.2025 - 11.2026
- Assisted in site preparation by clearing debris and organizing tools for efficient workflow.
- Operated various tools and machinery to support construction tasks and improve project timelines.
- Collaborated with team members to ensure tasks were completed according to project specifications.
- Followed safety protocols to maintain a secure work environment and mitigate hazards.
- Supported inventory management by tracking supplies and reporting shortages to supervisors.
- Participated in team meetings to discuss project progress and address any issues encountered.
- Handled materials efficiently, ensuring proper storage and organization to streamline operations.
- Assisted in loading and unloading materials, ensuring timely availability for construction activities.
- Adapted to changing project requirements by learning new skills and techniques quickly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to project deadlines by effectively managing time and prioritizing responsibilities.
- Provided support to skilled tradespeople by preparing materials and assisting with specialized tasks.
- Monitored equipment for proper functioning and reported any malfunctions to maintenance personnel.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
- Helped with erecting scaffolding and ladders.
- Operated forklifts and boom lifts to complete various tasks.
- Mixed and poured concrete for variety of projects.
Manager
Dominos Pizza Inc.
El Paso, TX
11.2025 - 11.2026
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Dental Assistant
Instadent
06.2021 - 11.2024
- Assisted patients in preparing for dental procedures, ensuring comfort and understanding of treatment plans.
- Managed patient records, maintaining accuracy and confidentiality in compliance with regulations.
- Coordinated appointment scheduling, optimizing office workflow and patient access to care.
- Supported inventory management by tracking supplies and placing orders as needed.
- Conducted preliminary examinations, documenting findings to assist dentists in diagnosis and treatment planning.
- Educated patients on post-treatment care, enhancing recovery and satisfaction with services.
- Facilitated communication between patients and dental staff, improving overall patient experience.
- Maintained cleanliness of treatment areas, ensuring readiness for procedures and compliance with health regulations.
- Administered chairside assistance during complex procedures, enhancing efficiency and patient outcomes.
- Participated in team meetings, contributing to practice improvements and patient care strategies.
- Provided support for dental hygiene procedures, ensuring patient comfort and cooperation.
- Collaborated with dental professionals to ensure seamless workflow during busy office hours.
- Assisted in the development and implementation of office protocols, promoting best practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared patient x-rays and images for dentist review.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
- Participated in community outreach programs, educating public on importance of dental health.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Scheduled and confirmed patient appointments.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Prepared patient X-rays and images for review by dentist.
- Verified patient insurance eligibility and benefits.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Exposed, developed and mounted dental x-rays.
- Designed dental report card to explain patient dental health status and treatment plans.
Education
GED - Dental Assistant
Southwest University
El Paso, TX09.2028
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Job site cleanup
- Punctual and reliable
- Customer service
- Physical strength
- Job site safety
- Material handling
- Repetitive work
- Truck loading and unloading
- Job site organization
- Safety procedures
- Hand-eye coordination
- Team collaboration
- Carrying heavy loads
- Equipment operation
- State Driver's license
- Safe vehicle operation
- Vehicle unloading and loading
- Basic carpentry
- Clean driving record
- Endurance and stamina
- Landscaping
- Concrete work
- Equipment maintenance
- Lawn and grounds maintenance
- Painting
- Residential construction
- Machinery maintenance
- Trash collection
- Complex Problem-solving
- Construction techniques
- Ditch digging
- Commercial construction experience
- Tool retrieval
- Snow removal
- Light carpentry
- Facilities maintenance
- Demolition expertise
- Landscaping know-how
- Construction management
- Insulation application
- Team player
- Pavement sealing
- Fence building
- Customer Service
- Cash Handling / POS
- Food & Beverage Preparation
- Multi-tasking in Fast-Paced Environments
- Team Collaboration
- Problem Solving
- Time Management
- Drive-Thru & Mobile Order Experience
Accomplishments
- Consistently maintained 98%+ beverage accuracy during rush periods.
- Recognized by customers and managers for friendly service and positive attitude.
- Helped reduce average wait times by improving workflow and communication with the team.
- Trained new partners on beverage preparation, POS use, and store routines.
- Selected as "Barista of the Month" for reliability and performance (if true—optional to claim).
- Improved store cleanliness by streamlining restocking and closing routines.
- Assisted in achieving store goals by promoting featured drinks and seasonal products.
- Maintained high customer satisfaction, often receiving positive customer feedback.
- Supported drive-thru efficiency by handling orders with speed and accuracy.
- Helped reduce product waste by following proper recipe standards and rotation procedures.
Affiliations
- Food Handler Certification (State or County Health Department)
- National Restaurant Association
- SafeServe / ServSafe Certified
- Community Volunteer Programs (Habitat for Humanity, local food bank, etc.)
- Employee Safety & Training Programs (if Domino’s store offered internal training groups)
- Hospitality or Customer Service Clubs (school or community)
- OSHA Safety Training Programs
- Forklift Certification / Industrial Lift Safety Program
- National Association of Manufacturers
- Local Trade or Labor Union (if applicable)
- Construction or Industrial Skills Training Programs
- Community Work Skills Programs
- Logistics & Distribution Training Groups
- American Dental Assistants Association (ADAA)
- Dental Assisting National Board (DANB)
- American Dental Association (ADA) (student or affiliate member)
- State Dental Board or State Dental Association
- CPR / First Aid Certified (American Red Cross or American Heart Association)
- Expanded Functions Dental Assistant (EFDA) Program (if trained)
- Dental Assisting School Alumni Association
- Health Sciences Student Organization
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Laborer
Diversified Interiors
11.2025 - 11.2026
Manager
Dominos Pizza Inc.
11.2025 - 11.2026
Dental Assistant
Instadent
06.2021 - 11.2024
GED - Dental Assistant
Southwest University