Erriall Demery
Cohoes
Summary
Organized and adept at providing administrative support in fast-paced environments. Skilled at managing front desk operations including greeting guests, answering calls, and resolving queries promptly. Strong multitasking abilities with focus on time management and efficiency. Previous experience as a Receptionist Intern has led to enhanced customer service skills and improved office workflow processes.
Efficient Receptionist Intern known for high productivity and ability to complete tasks swiftly. Skilled in customer service, data entry, and schedule management. Excel in communication, time management, and problem-solving, ensuring smooth front desk operations and positive client interactions.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Receptionist Intern
Broadway Home Care Staffing
Schenectady
12.2022 - Current
- Greeted clients and visitors, providing a welcoming atmosphere at Broadway Home Care Staffing.
- Managed multi-line phone system, directing calls to appropriate staff members promptly.
- Scheduled appointments for clients and staff, ensuring efficient use of resources.
- Managed appointment scheduling for multiple departments to enhance operational efficiency.
- Coordinated with clients and staff to confirm and adjust appointment times effectively.
Barista Shift Supervisor
Dunkin' Donuts Franchising
Latham
08.2021 - 10.2023
- Trained new baristas on beverage preparation and customer service standards.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Monitored employee performance and provided feedback for improvement.
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Implemented store policies to enhance safety and cleanliness standards.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Resolved customer complaints promptly to maintain a positive atmosphere.
Sales associate
Hannaford
Albany, New York
01.2020 - 12.2022
- Assisted customers with product selections and provided knowledgeable recommendations.
- Managed inventory levels and organized stock for efficient sales processes.
- Conducted product demonstrations to enhance customer understanding and engagement.
- Collaborated with team members to maintain a positive shopping environment.
- Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
- Trained new associates on sales techniques and company policies effectively.
Education
Associate of Arts -
Mildred Elley
Albany, New York, NY 12.2023 - 12.2025
Skills
- Customer service
- Appointment scheduling
- Team collaboration
- Inventory management
- Office administration
- Supply inventory management
- Typing speed
- Mail handling
- Business operations
Languages
English
Full Professional
Certification
- Pca
- Serv safe
- EKG PHLEBOTOMY
Timeline
Associate of Arts -
Mildred Elley
12.2023 - 12.2025
Receptionist Intern
Broadway Home Care Staffing
12.2022 - Current
Barista Shift Supervisor
Dunkin' Donuts Franchising
08.2021 - 10.2023
Sales associate
Hannaford
01.2020 - 12.2022