Erric Chaney
Grand Prairie,TX
Summary
Dependable, Energetic, and Responsible Healthcare Data Analyst has more than 20 years of extensive experience in IT operations, development, analysis, administration, and various technical support duties. Multifaceted professional is actively seeking a challenging role as a Business Analyst, Database Analyst, Developer Analyst, or Technical Analyst, ideally with a dynamic and progressive industry forerunner. Accomplished leader acquired crucial skills from various roles as a Technical Support, Client/Server Developer Analyst II, Staff Consultant System Analysis & Programming, Senior Data Analyst, Software Systems Process Specialist, Client/Server Developer Analyst, and Electronics Assembler. Experienced candidate focuses on providing excellent customer service, with excellent problem solving skills and a proven record of success developing extraordinary teams to ensure superior service to clients. Thrives in demanding team environments, commits to every task, leads cross-functional teams by example and with single-minded determination, easily adapts to fast-changing settings, and excels under pressure.
Overview
36
36
years of professional experience
Work History
Client/Server Developer Analyst
ALLTEL
01.1998
Advisor Quality Assurance
CVS Health(formerly CVS/Caremark)
02.2014 - Current
- Develop and lead testing strategies
- Perform complex work flow analysis and recommend quality improvements
- Analyze and suggest improvements to current procedures
- Proactively instruct others in product knowledge as subject matter expert
- Provide leadership to ensure delivery of quality products
- Coordinate technical solutions with business to ensure quality delivery
- Acquire and disseminate project information and quality status to internal and external partners
- Establish and ensure adherence to quality assurance testing directions, standards, guidelines, and methodologies
- Create and advise others on testing strategies
- Performs and leads tests of software to ensure proper operation and freedom from defects
- Documents and works to resolve all complex problems
- Acts as information resource about assigned areas to others.
Linux Harvest Administrator
HMS
06.2012 - 02.2014
- Create and support build shell scripts for Java, Web and other production applications
- Create and maintain Web Logic Deploy Scripts
- Debug build and deploy problems
- Perform build and deploy Java, Web and other applications
- Provide support for Harvest application
- Triaged calls from internal clients and provide problem determination or resolution
- Verified proper approvals and code versions were checked in per HMS standards
- Worked closely with vendor (CA) to efficiently process and deploy code into production environment.
Healthcare Data Analyst – Data Miner
HMS
07.2011 - 06.2012
- Analyzed health data and produced, verified and interpreted client reports with minimal oversight; contributed to Analytics projects, internal initiatives, and cross-departmental initiatives
- Documented tasks on a timely and accurate basis including delineation of tasks and estimation of effort; collaborated with other departments
- Performed analyses of health care data, including medical and pharmacy claims, membership files and health coaching interaction, to better understand the quality and level of care delivered
- Developed, documented, and communicated concepts, utilities, and processes used within Analytics, while contributing ideas for internal improvements.
Specialist Application Development
CVS/Caremark
02.2008 - 07.2011
- Installed, configured, and upgraded Data Advantage Group’s MetaCenter application web server in 2 environments; implemented and administered metadata repository
- Worked with Informatica Architects to conduct functional testing of mappings and new functionality for Power Center 8.6; managed HEAT ticket resolution and assignments for MetaCenter Team
- Managed and executed regression testing on Informatica Mappings for conversion from 7.x to 8.x; worked with vendors to resolve critical performance issues and apply patches
- Standardized connections across Informatica domains, verified proper security and ensured that appropriate privileges were assigned to Informatica developers
- Handled assigned BSR (Business Service Requests) to resolve issues with Informatica mappings; wrote UNIX scripts to automate management of Tomcat Web server and MetaCenter Application
- Utilized technologies like Enterprise database knowledge (ORACLE), system development life cycle, data warehousing concepts, batch processing concepts, SQL, PLSQL, and Windows XP
- Performed tasks efficiently using Microsoft Access, Microsoft Excel, Microsoft Visio and ETL concepts, Informatica Power Center 8.6, Ralph Kimball Data Warehouse Methodology (Star Schema).
Technical Support
Ben Washington Baptist Church
03.2008 - 07.2010
- Assumed responsibility for the implementation and administration of computer laboratory, and desktop support for Administrative, Financial, and media groups within the church
- Developed security, acceptable use and any other appropriate policies within the organization, enforcing them and ensuring compliance
- Managed the installation of all new hardware, software, relevant patches, and monitoring of desktops within the organization
- Handled onsite and remote troubleshooting and support for church administrator, and performed other duties as requested.
Client/Server Developer Analyst II
TekSystems (Consultant Alltel)
08.2007 - 11.2007
- Supported Asynch Applications processing for Virtuoso II application; resolved and researched recurring issues within Application and database
- Demonstrated expansive knowledge on SQL language, UNIX environment, and C programming, required to troubleshoot issues; worked on projects and new initiatives, developing codes as required
- Created data patches, wrote scripts to provide workarounds and permanent solutions to allow billing cycles to run to completion; provided support of batch processing, and identified and resolved issues
- Assisted in the development of functional/technical designs as needed; managed software installation, maintenance, testing, troubleshooting and diagnostics.
Developer
Agile Technologies
05.2007 - 08.2007
- Designed, developed, and deployed ETL Processes using Informatica Power Center 8.1.1 for SQL Server 2005; assisted in designing database structures with Data Architect
- Collaborated with cross-functional teams in providing customers with solutions to business issues; created bulk load scripts and DDL for project
- Worked with technologies like batch processing concepts, system development life cycle, data warehousing concepts, Enterprise database knowledge (Oracle), SQL, and PLSQL
- Performed assigned tasks efficiently using Windows XP, Microsoft Access, Microsoft Excel, Microsoft Visio and ETL concepts, and Informatica Power Center 8.1.1.
Staff Consultant (System Analysis & Programming)
Verizon Information Services (aka Idearc Media Inc.)
06.2006 - 01.2007
- Designed, developed, deployed, and maintained online applications interacting with the DSS Data Warehouse (Oracle)
- Migrated complex batch processing scripts to run in Informatica using Power Center 7.1.1 to alleviate overrun of batch cycle window
- Delivered on-call support on technical issues regarding online applications, batch processing and the DSS Data Warehouse; researched data anomalies via the DSS Data Warehouse
- Provided administrative, technical, customer support, and user documentation for online applications, batch processing, and the DSS Data Warehouse
- Developed, maintained, and audited batch processing utilizing Korn shell scripts, SQL statements, SQLLDR control files and networking with Production Control for job stream placement into Autosys.
Senior Data Analyst (Contract)
Act1 Technical Services
01.2006 - 06.2006
- Oversaw the daily monitoring of the Queue and Data Queue systems in support of customers and the ETQC testing personnel
- Performed table updates, flat file manipulation, UNIX or PL/SQL script creation, execution, and maintenance, troubleshooting of Telegence issues for Tuxedo and batch processes
- Created switch usage for testing, troubleshooting of the MAF/Guiding and Rating processes, and coping of data from production to ETQC
- Provided complete resolution of any issues and problems within capacity and line of work, and appropriately delegated any issues of different areas.
Software Systems Process Specialist
University of Texas at Arlington
01.2005 - 01.2006
- Supported CEDARS project by maintaining and creating functionality required by the users of the CEDARS system throughout the University
- Developed web pages using Java2 and JSP and PHP; learned and opened LDAP technology to support OIT initiatives and installed and configured Linux per requests
- Administered and troubleshoot Red Hat Linux servers; managed and resolved trouble tickets from end users using the university’s HEAT ticket system
- Performed responsibilities efficiently using varied technologies including Windows XP and Linux platform environments, with IBM e-servers and Compaq servers.
Systems Analyst
SBC Communications
01.2002 - 01.2005
- Provided support to the SBCLD billing/activation/collections product running on HP Systems using HP-UX; managed on-call rotation among team members
- Oversaw most aspects of the system including security, performance tuning, troubleshooting, problem resolution and maintenance, and UNIX scripting
- Displayed good communication and problem solving skills, ability to interface with both technical and management personnel, and excellent team player abilities
- Gained a deep understanding of networking, programming, database administration, and the functionality of a client server application
- Maintained current patch and ensured Sarbanes-Oxley compliance with servers assigned, certified that software levels were current, and corrected any security issues identified by system scans
- Created users and verified that proper documentation was provided; maintained and verified that users had proper permissions, and deleted all accounts that were not in use.
Analyst
SBC Communications
01.2000 - 01.2002
- Performed analysis on application processing, coding, scripting, testing, validating, debugging, developing job flow, investigating and correcting error conditions and discrepancies
- Achieved production commitments, managed technical investigations, troubleshoot problems, directed process improvements, and diagnosed and resolved problems for various applications
- Wrote queries to give ad-hoc reports for required information and research; verified that processing complies with IT standards
- Participated in team meetings, presented relevant solutions to team members via presentations, and email, and worked in UNIX, Windows, and Oracle platforms
- Administered table-driven application using SQL, PL/SQL, and wrote UNIX scripts to automate table maintenance changes.
Systems Specialist
ALLTEL
01.1998 - 01.2000
Electronics Assembler
Boeing Company
01.1989 - 01.1997
Education
Bachelor of Science -
DeVry University
01.1998
Skills
- Database Analysis, Design & Development
- Skillful in Organization & Multitasking
- Sound Judgment & Keen Attention to Details
- Business System, Development & Direction
- Resourceful & Creative Problem Solver
- End User Technical Support
- Software Change and Configuration Mgmt
- Microsoft Office Suite
- Visual C
- Client/Server Fundamentals
- Visual Basic I
- Presentation Skills
- Informatica Power Center 711
- Informatica Power Center 811
- Java Server Pages
- SQL
- IEDP Program (COBOL)
- Shell Scripting
- C Programming
- Intro Oracle PL/SQL
- UNIX Fundamentals
- Korn Shell Programming
- Advanced DBMS
- HP-UX Systems Administration I & II
- HTML
- Remedy
- Dreamweaver
- TOAD
- Microsoft Windows (311, 95/98)
- NT
- UNIX
- PowerBuilder
- Database Management Systems (XDB, Oracle)
- Visible Analyst
- Systems Analysis & Design I & II
- IMS
- CICS
- COBOL I & II
- DB2
- Systems Applications (COBOL, VSAM)
- C Programming
- Networking Essentials
References
Gladly Provided Upon Request
Seekingpositionas
- Business Analysis Professional
- Database Analyst
- Developer Analyst
- Technical Analyst
Timeline
Advisor Quality Assurance
CVS Health(formerly CVS/Caremark)
02.2014 - Current
Linux Harvest Administrator
HMS
06.2012 - 02.2014
Healthcare Data Analyst – Data Miner
HMS
07.2011 - 06.2012
Technical Support
Ben Washington Baptist Church
03.2008 - 07.2010
Specialist Application Development
CVS/Caremark
02.2008 - 07.2011
Client/Server Developer Analyst II
TekSystems (Consultant Alltel)
08.2007 - 11.2007
Developer
Agile Technologies
05.2007 - 08.2007
Staff Consultant (System Analysis & Programming)
Verizon Information Services (aka Idearc Media Inc.)
06.2006 - 01.2007
Senior Data Analyst (Contract)
Act1 Technical Services
01.2006 - 06.2006
Software Systems Process Specialist
University of Texas at Arlington
01.2005 - 01.2006
Systems Analyst
SBC Communications
01.2002 - 01.2005
Analyst
SBC Communications
01.2000 - 01.2002
Client/Server Developer Analyst
ALLTEL
01.1998
Systems Specialist
ALLTEL
01.1998 - 01.2000
Electronics Assembler
Boeing Company
01.1989 - 01.1997
Bachelor of Science -
DeVry University
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