Experienced professional, the heartbeat of every team I support! Dynamic, highly organized, and driven to deliver results. Proven expertise in leading people, managing projects, streamlining operations, and elevating customer service. Skilled at developing efficient processes and ensuring high standards are met, while consistently aligning efforts with organizational goals. Recognized for fostering teamwork and a commitment to excellence in all endeavors.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Home Stager [Certificate]
CCI Interiors
04.2024 - Current
Facilitated smooth communication between team members, fostering positive work atmosphere that supported collaboration and productivity.
Selected furniture, lighting and accessories to enhance design concepts.
Streamlined inventory management systems to track available items efficiently while minimizing losses or damages during transportation or storage periods.
Increased perceived value of properties with well-planned design layouts and color schemes.
Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
Coordinated logistics for moving furniture and accessories between storage facilities or directly to properties as needed.
Received consistent positive feedback from clients on completed projects, leading to increased referral business opportunities.
Nanny/Family Manager
Private Household
03.2020 - 04.2022
Organized daily and weekly schedule for developing individual consisting of varying activities
Coordinated all aspects of travel, equipment, and communication to manage projects effectively
Direct and open communication with heads of household regarding individual's development
Managed time and resources necessary to see projects to successful completion
Established internal systems to ensure team deadlines, resource supply, and superior performance
Exceeded expectations by maintaining cleanliness, organization, and balance of household
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Assisted with light housekeeping duties as well as running errands.
Social Educator
Sozialdienst katholischer Frauen
10.2014 - 10.2016
Determined best course of action for identified behavioral issues to comply with best practices
Ensured accurate representation of organization by spearheading curriculum development, designing rooms, and facilitating developmental programs
Managed funds, reviewed invoices, and ensured payment of invoices
Collaborated with other departments to optimize production workflows.
Maintained organized work area by cleaning and removing hazards.
Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Business Administrator
Exelis Systems Corporation
01.2013 - 06.2013
Provided multi-faceted general administration and support for team
Assisted in formulation of internal controls/policies to comply with ISO-Certified business processes
Demonstrated proficient interpretation of complex contracts associated with German/US schematics
Subject Matter Expert for converting and writing KML files
Maintained thorough understanding of Vectrus former Exelis products and services.
Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
Social Pedagogy Specialist
Orbishöhe and Zwingerberg Wingertsberg Schule
01.2007 - 07.2012
Created structured environment for children's superior learning
Trained in social skills, crisis intervention, violence prevention
Implemented different learning strategies for children with ADHD
Strategized action plans to achieve youth department goals for the clients
Curated invoices and detailed reports for supervisor, parents, and youth department
Followed all company policies and procedures to deliver quality work.
Gathered, organized and input information into digital database.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Improved team collaboration by initiating regular strategy meetings.
Enhanced customer satisfaction with timely and accurate issue resolution.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Education
College for Social Work and Occupations
Diakoniewerk Coenaculum Cologne E.V.
Cologne/Germany
05.1985
Skills
Communication
Client Relations
Detail-Orientation
Time Management
Strategic thinking
Client focus
Visual management
Quality management
Organizational agility
Positive attitude
Attention to detail
Teamwork and communication
Strong work ethic
Punctual and dependable
Teamwork and coordination
SOFTWARE EXPERIENCE
Microsoft Office, Google Chrome and Internet Explorer, Windows/PC (utilized in all above professional experience)
Accomplishments
Collaborated with team of 122 in the development and implementation of Total quality management DIN ISO 9001
Leadership: Led cross-functional team to complete various projects, achieving key milestones ahead of schedule without compromising quality.
Event Coordination: Organized client meetings, open houses, and executive presentations, consistently receiving laudatory comments for attention to detail and professionalism.