Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Errol Jefferson Sr

Sales
Houston,Texas

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Motivated Sales Associate with 25+ years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Retail Store Manager

MyFitnessStore.com
10.2021 - 01.2023
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Submitted orders for new inventory.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Sales Representative

Fitness Expo Inc
06.1995 - 03.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.

Education

No Degree - Finance

University of New Orleans
New Orleans, LA

Licensed Claims Adjuster - Insurance

Texas Claims Adjuster Academy
Houston, TX
06.2023

Skills

  • Supplier Monitoring
  • Records Organization and Management
  • Team Meetings
  • Business Leadership
  • Safety and Security Enforcement
  • Staff Management
  • Retail Effectiveness
  • Sales Promotion
  • Hiring and Onboarding
  • Problem-Solving Strengths
  • Guest Relations

Certification

  • Licensed Claims Adjuster - [New]

Timeline

Retail Store Manager

MyFitnessStore.com
10.2021 - 01.2023

Sales Representative

Fitness Expo Inc
06.1995 - 03.2021

No Degree - Finance

University of New Orleans

Licensed Claims Adjuster - Insurance

Texas Claims Adjuster Academy

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Errol Jefferson SrSales