Errol Larios
Orlando,FL
Summary
Proven track record in enhancing warehouse efficiency and customer satisfaction at Builders FirstSource, leveraging strong shipping and receiving expertise and exceptional customer service skills. Demonstrated leadership in streamlining processes, improving delivery accuracy by 20%, and fostering team collaboration. Excelled in sales roles at Dyke Industries Inc, driving revenue growth through strategic client relationships and insightful product knowledge.
Overview
22
22
years of professional experience
Work History
Receiver
Builders FirstSource
05.2016 - 11.2024
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Restocked products and rotated items according to standard procedures.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Coordinated with other departments for seamless integration of received goods into various operations.
Inside Sales Representative
Dyke Industries Inc
09.2006 - 04.2016
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Driver, Warehouse Orders
Builders FirstSource
06.2005 - 09.2006
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
Driver, Warehouse Orders
Dyke Industries Inc
05.2003 - 06.2005
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
Education
Lake Weir High School
Ocala, FL1995
Skills
- Shipping and receiving
- Customer service
- Record preparation
- Leadership qualities
- Sales experience
- Team player attitude
- Strong hands
- Defensive recognition
- Coachability
Timeline
Receiver
Builders FirstSource
05.2016 - 11.2024
Inside Sales Representative
Dyke Industries Inc
09.2006 - 04.2016
Driver, Warehouse Orders
Builders FirstSource
06.2005 - 09.2006
Driver, Warehouse Orders
Dyke Industries Inc
05.2003 - 06.2005
Lake Weir High School
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