Errol Parris
New York,NY
Summary
Proven leader with extensive experience at Phipps Neighborhoods, adept in program leadership and fostering staff development. Excels in creating motivating environments and enhancing team performance. Skilled in event planning and effective communication, ensuring projects exceed expectations while maintaining a detail-oriented and cooperative approach. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Senior Group Leader
Phipps Neighborhoods
320 E 26th St, New York, NY 10010
09.2022 - 08.2024
- Directed employees, set schedules and prioritized work assignments.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the group.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Design and deliver a series of lesson plans for an enrichment activity aligned to the Phipps program model and culminating in a final project or presentation
- Implemented all health and safety protocols as required, including ensuring child safety and responding appropriately to any incidents;
Personal Shopper
FreshDirect
2 St Ann's Ave, Bronx, NY 10454
07.2022 - 04.2023
- Sorted and organized all food according to relative nutritional value
- Exceptional communication skills with customers of diverse backgrounds
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Contributed to event marketing, sales and brand promotion.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
Sales Associate
Walgreens
1041 Westchester Ave, Bronx, NY 10459
10.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma - Automotive Technology
Alfred E. Smith Career And Technical Education Hig
333 E 151st St, Bronx, NY 1045106.2020
Skills
- Program Leadership
- Staff Development
- Event Planning
- Child Development
- Flexible and Adaptable
- Problem-solving abilities
- Reliable and Responsible
- Effective Communication
- First Aid Certified
- CPR/AED
- Efficient and Detail-Oriented
- Active listening skills
Timeline
Senior Group Leader
Phipps Neighborhoods
09.2022 - 08.2024
Personal Shopper
FreshDirect
07.2022 - 04.2023
Sales Associate
Walgreens
10.2019 - 03.2020
High School Diploma - Automotive Technology
Alfred E. Smith Career And Technical Education Hig