Ersli Joseph
RIVERDALE,GA
Summary
Experienced and passionate focused Sales Manager offering over 20 years of training and supervising sales staff while planning and implementing sales strategies over multi city territories. Seeking to bring my proven track record in sales growth, managing teams, and developing customer relationships. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients.
Overview
37
37
years of professional experience
Work History
Delivery Driver
NEW FIVE GUYS MOVERS
Riverdale, GA
02.2019 - Current
- Completed order forms and collected payments to keep customer accounts current.
- Processed payments by accepting cash, checks and credit card payments.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Generated a large in new business through referrals from existing clients, upselling products and services and informing clients about promotional campaigns.
- Consistently maintain a 95% customer satisfaction rating in the past 12 months.
Sales Manager
Five Guys Movers, LLC
Miramar, FL
09.2015 - 12.2018
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
- Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques.
- Established relationships with key clients, while maintaining existing customer base.
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches.
Sales Manager
T-Mobile
Miramar, FL
10.2007 - 04.2012
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Attended trade shows for in-person engagement and network building.
Sales Manager
Urban Avenues
North Miami Beach, FL
11.2004 - 10.2006
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Conducted regular audits of all departments to ensure compliance with company policies.
- Monitored stock levels and placed orders with vendors when necessary.
- Evaluated vendor invoices for accuracy before processing payments.
- Performed daily opening and closing duties such as counting cash drawer contents, reconciling discrepancies, restocking shelves.
- Established relationships with local businesses to promote cross-marketing opportunities.
- Identified areas of improvement within the store environment and recommended solutions.
- Assisted customers with product selection based on their individual needs.
Cleaning Technician
Alamo Rent A Car Corporate Headquarters
Miami, FL
04.1994 - 11.1995
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Swept and mopped all hard-surface floors in the facility.
- Maintained a clean and safe working environment for staff members.
- Emptied wastebaskets on a daily basis.
- Disinfected door handles, telephones and other frequently touched surfaces.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Restocked supplies, replacing toiletries, liners and soaps.
Assistant Sous Chef
Monty's Raw Bar
Miami, FL
09.1986 - 07.1992
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained new kitchen personnel on job duties and responsibilities.
- Checked ingredients for freshness prior to use.
- Monitored food supplies and placed orders as needed.
- Supervised kitchen staff, including scheduling shifts and assigning tasks.
- Assisted the Sous Chef in preparing and presenting high-quality dishes to customers.
- Instructed kitchen staff in proper cooking methods, portion sizes, garnishing, and presentation of food.
- Prepared meals for special occasions or large groups when necessary.
- Participated in menu planning meetings with other chefs.
- Monitored food products, driving quality, freshness and integrity.
- Liaised closely with kitchen and front-of-house personnel.
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL05.1990
Miami Dade College
Miami, FLSkills
- Profit and revenue-generating strategies
- Strategic planning
- Product and service management
- Budgeting and P&L
- Analytical Thinking
- Negotiation skills
Timeline
Delivery Driver
NEW FIVE GUYS MOVERS
02.2019 - Current
Sales Manager
Five Guys Movers, LLC
09.2015 - 12.2018
Sales Manager
T-Mobile
10.2007 - 04.2012
Sales Manager
Urban Avenues
11.2004 - 10.2006
Cleaning Technician
Alamo Rent A Car Corporate Headquarters
04.1994 - 11.1995
Assistant Sous Chef
Monty's Raw Bar
09.1986 - 07.1992
High School Diploma -
Miami Edison Senior High School
Miami Dade College