Ervens Oge
Atlanta,USA
Summary
Inventory Control Team Lead with over 5 years of experience in optimizing inventory processes and enhancing accuracy across various industries. Demonstrates expertise in inventory management, project management, and continuous improvement, utilizing skills in SAP and WMS to streamline operations and resolve discrepancies. Known for fostering collaboration among departments to achieve seamless inventory accuracy and safety compliance, aiming to drive further improvements and efficiencies in future roles.
Overview
9
9
years of professional experience
Work History
INVENTORY CONTROL TEAM LEAD
Medline Industries
06.2023 - Current
- Lead, mentor, and develop a high-performing team of 12-17 Inventory Coordinators to ensure operational efficiency and team growth.
- Proficient in SAP inventory transactions and possess in-depth knowledge of enterprise and warehouse management systems (WMS) to drive accuracy and streamline processes.
- Process Return Goods Authorizations (RGAs) utilizing SAP functions including VL02N, VA01, VA02, ensuring timely and accurate order handling.
- Oversee daily completion of key inventory reports, including the Material Movement Exception Report and Goods Over Receipt Report, ensuring data integrity and compliance.
- Manage and resolve error queues (ZPOGI, Z272, IQS9, and others), addressing discrepancies and improving workflow processes for operational efficiency.
- Assign and track error resolution tasks for warehouse team members, ensuring adherence to Standard Operating Procedures (SOPs) and operational excellence.
- Conduct audits on receiving functions, including putaways, delivery receipts, and issue management, to ensure compliance and identify process improvements.
- Analyze trends and operational issues, collaborating with leadership to implement corrective actions and continuous improvement strategies.
- Foster clear communication across cross-functional teams, including warehouse leadership, operations, finance, inventory management, product divisions, item master data, and customer service, to drive seamless coordination and issue resolution.
INVENTORY CONTROL TEAM LEAD
Fedex Supply Chain
10.2019 - 04.2023
- Monitor and report on all inventory metrics, ensuring accurate and timely tracking of stock levels and performance indicators.
- Act as the primary liaison between departments to address inventory accuracy issues, fostering effective communication and swift resolution.
- Audit, correct, and track inventory discrepancies, identifying and reporting errors to uncover opportunities for accuracy improvement and process optimization.
- Conduct research and generate reports on inventory losses, variances, and discrepancies to provide actionable insights for management.
- Generate and assign daily pick lists, troubleshooting and resolving any missing items or discrepancies in real-time to ensure smooth order fulfillment.
- Oversee all recall inventory and reporting, ensuring timely and accurate documentation of recalled goods per company standards and regulations.
- Monitor and report on warehouse capacity, providing timely updates to leadership and making recommendations for optimizing storage space and operational efficiency.
- Adhere to all safety protocols and regulations, ensuring compliance with company safety guidelines and promoting a culture of safety within the team.
- Manage and report breakage incidents promptly, following company procedures to maintain inventory integrity and minimize losses.
- Lead and develop a team of 12-18 associates, driving a culture of continuous improvement in inventory control, reducing discrepancies, and increasing accuracy.
- Operate material handling equipment (MHE) as needed, ensuring safe and efficient warehouse operations.
- Administer cycle count programs, coordinating and executing regular counts to maintain inventory accuracy and resolve discrepancies.
- Maintain a clean and organized work environment, ensuring compliance with company safety and operational standards.
- Contribute to departmental continuous improvement initiatives, identifying opportunities for process enhancements and implementing best practices.
- Adapt to a flexible work schedule, responding to business needs and shifts in inventory demands to meet operational goals.
- Perform regular database audits, identifying outdated or inaccurate records and coordinating updates to ensure data integrity across platforms.
- Verify data consistency by cross-referencing source documents and maintaining alignment across multiple organizational systems.
- Collaborate with cross-functional teams to gather necessary information and support accurate record-keeping and inventory reporting.
- Execute data entry tasks with high accuracy and efficiency, ensuring seamless record updates and minimal discrepancies.
OVERNIGHT RECEIVING SUPERVISOR
Floor & Decor
11.2017 - 09.2019
- Oversaw overnight warehouse operations, driving improvements in inventory accuracy and ensuring strict compliance with safety standards.
- Supervised and motivated a team, optimizing freight schedules to enhance operational efficiency and reduce transportation costs.
- Developed and implemented training programs, ensuring team members adhered to standard procedures, resulting in increased operational efficiency.
- Resolved shipping discrepancies, enhancing data accuracy and streamlining workflows to improve overall productivity and minimize delays.
- Managed equipment maintenance, coordinating timely repairs to minimize downtime and maximize operational efficiency.
SHIFT SUPERVISOR
CVS Pharmacy
04.2016 - 09.2017
- Managed daily financial activities and prepared weekly reports for senior management, providing insights to support strategic decision-making.
- Supervised store team operations, including task delegation, direction, and follow-up, ensuring smooth daily activities and team alignment.
- Facilitated clear communication between store management and team members, ensuring accurate information flow and operational efficiency.
- Assisted customers with inquiries, concerns, and complaints, ensuring a high level of service and customer satisfaction.
- Promoted the company’s customer service culture by greeting customers, offering assistance, and ensuring a positive shopping experience.
- Handled customer relations issues in line with company policies, resolving complaints effectively to maintain customer loyalty.
- Ensured customer and patient confidentiality, reviewing prescriptions to ensure correct drug selection, dosage, and checking for medication interactions.
- Stayed informed about health insurance and third-party payment programs, helping customers navigate and facilitate purchase transactions.
- Applied security, safety, and loss prevention protocols throughout shifts to safeguard assets and maintain a secure store environment.
RETAIL STORE ASSOCIATE
CVS Pharmacy
11.2015 - 03.2016
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Evaluated prices and conducted audits to detect and correct price discrepancies
- Approached browsing customers to initiate conversations to determine buying preferences
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction
- Used POS system to process sales, returns, online orders, and gift card activations
Education
BBA - BUSINESS ADMINISTRATION AND MANAGEMENT
LaGrange College
LaGrange, GA05.2017
HIGH SCHOOL DIPLOMA - undefined
Pierce County High School
Blackshear, GA05.2012
Skills
- Inventory management
- Continuous improvement
- Problem-solving
- Process improvement
- Project management
- Root Cause Analysis
- Safety compliance
- Team leadership
- Cycle counting
- Lean principles
- Data analysis
- Database Management
- Data Processing
- SAP
- WMS
- CCT
Additional Information - Awards
Fedex Supply Chain Quality All-Star, 11/01/23
Timeline
INVENTORY CONTROL TEAM LEAD
Medline Industries
06.2023 - Current
INVENTORY CONTROL TEAM LEAD
Fedex Supply Chain
10.2019 - 04.2023
OVERNIGHT RECEIVING SUPERVISOR
Floor & Decor
11.2017 - 09.2019
SHIFT SUPERVISOR
CVS Pharmacy
04.2016 - 09.2017
RETAIL STORE ASSOCIATE
CVS Pharmacy
11.2015 - 03.2016
HIGH SCHOOL DIPLOMA - undefined
Pierce County High School
BBA - BUSINESS ADMINISTRATION AND MANAGEMENT
LaGrange College
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