Open To Work
Verified
This profile is verified using an email address.
Ervin Crabtree
Greenwood,IN
Summary
Professional retail specialist with strong focus on customer satisfaction and sales optimization. Adept at engaging with customers, understanding their needs, and providing tailored solutions to enhance their shopping experience. Known for strong team collaboration, adaptability, and achieving sales goals while maintaining high standards. Skilled in inventory management, product knowledge, and effective communication.
Overview
7
7
years of professional experience
Work History
Retail Sales Consultant
Comcast
Greenwood, IN
01.2024 - 06.2026
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new sales associates on product knowledge and company policies, fostering team development.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Associate
Finish Line
Indianapolis, IN
10.2022 - 09.2023
- Served as team lead
- Maximized sales transactions
- Provided a quick and exceptional customer experience
- Assisted customers with locating items
- Responsible for auditing and organizing the whole store
Personal Training Counselor
LA Fitness
Indianapolis, IN
09.2022 - 12.2022
- Created fitness routines to motivate clients to remain in wellness programs.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Assisted clients with coming up with reasonable diets and nutritional guidelines.
- Communicated with clients to determine goals and performed client assessments.
- Informed clients through effective presentations regarding healthcare and benefits of services.
Delivery Driver
Strawhat Logistics
Indianapolis, IN
04.2022 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Sales Associate
Champs Sports
Indianapolis, IN
02.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Laborer Worker
EMC Construction
Indianapolis, IN
08.2019 - 05.2022
- Worked alongside the team to accomplish work goals according to schedule.
- Contributed to team results in fast-paced environments
- Efficiently prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds, painting, and power washing.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Education
Bachelor of Science - Accounting
Indiana University- Indianapolis
Indianapolis, IN06-2028
Bachelor of Science - Accounting
University of Indianapolis
Indianapolis, IN05-2022
High School - undefined
Emmerich Manual High School
Indianapolis, IN06-2019
Skills
- Construction knowledge
- Social media
- Accounting and bookkeeping
- Time management
- Safety and compliance
- Materials coordination
- Delivery and Shipment Records
- GPS Navigation
- Sales Generation
- Upselling Techniques
- Customer satisfaction
- Technical skills
LANGUAGES
English
Interests
- Participating in cultural exchange programs and homestays
- Food Photography
- Food Tourism
- Playing Sports
- Documenting and sharing travel experiences
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteer Travel
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Retail Sales Consultant
Comcast
01.2024 - 06.2026
Sales Associate
Finish Line
10.2022 - 09.2023
Personal Training Counselor
LA Fitness
09.2022 - 12.2022
Delivery Driver
Strawhat Logistics
04.2022 - 08.2022
Sales Associate
Champs Sports
02.2021 - 07.2022
Laborer Worker
EMC Construction
08.2019 - 05.2022
High School - undefined
Emmerich Manual High School
Bachelor of Science - Accounting
University of Indianapolis
Bachelor of Science - Accounting
Indiana University- Indianapolis