Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ervin-jay Juan

Bremerton,WA

Summary

Dynamic and service-oriented professional with experience at McDonald's, showcasing strong multitasking abilities and hospitality service expertise. Excelled in fast-paced environments, significantly improving customer satisfaction through exceptional service and maintaining high standards of cleanliness. Demonstrated self-discipline and interactive communication skills, fostering teamwork and efficient problem-solving.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in CNA role.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
08.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Trainee

Hanac Youth Services
06.2023 - 09.2024
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Supported departmental tasks to increase understanding of industry processes.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.

Education

High School Diploma -

Olympic Highschool
Bremerton, WA
06-2024

Skills

  • Cleaning
  • Self-discipline
  • Interactive communication skills
  • Safety awareness
  • Safety
  • Hospitality service expertise
  • Guest service

Timeline

Crew Member

McDonald's
08.2024 - Current

Trainee

Hanac Youth Services
06.2023 - 09.2024

High School Diploma -

Olympic Highschool
Ervin-jay Juan