Ervin Nickens
Waldorf,US
Summary
Dynamic administrative professional with extensive experience at the U.S. Dept. of Justice, excelling in office administration and problem-solving. Proven track record in enhancing document organization and fostering teamwork, while maintaining confidentiality and compliance. Skilled in data entry and customer support, consistently delivering high-quality results and improving operational efficiency.
Overview
12
12
years of professional experience
Work History
Admin Assistant
U.S. Dept. of Defense (Bloomsburie)
Fort Belvoir, United States
09.2024 - 04.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Procurement Clerk
U.S. Dept. of Justice (Contractor) CGI Federal
Washington, DC
08.2017 - 04.2024
- Resolved issues related to invoicing discrepancies and delivery delays, maintaining strong vendor relationships.
- Ensured compliance with industry regulations and organizational policies during all stages of procurement activities.
- Negotiated favorable contract terms for supply agreements, resulting in cost savings for the company.
- Implemented strategic sourcing initiatives that resulted in long-term partnerships with key suppliers.
- Provided excellent customer service to internal departments, addressing their supply needs promptly and professionally.
- Trained new employees on company procedures related to supply management, fostering a knowledgeable workforce equipped for success.
- Identified areas for improvement in supply chain processes, suggesting changes that led to increased efficiency and cost reduction.
Material Handler
AC Delco
Hyattsville, MD
08.2015 - 08.2017
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Distribution Specialist
Fairfax Cryobank
Fairfax, VA
02.2013 - 12.2014
- Processed and restocked returns.
- Increased productivity by implementing time-saving strategies in daily operations and maintenance routines for cryogenic systems.
- Demonstrated commitment to professional growth through ongoing training, certification programs, and active participation in industry conferences or seminars.
- Promoted a team-oriented work environment by sharing information, providing guidance, and offering support to fellow technicians on various aspects of cryogenic equipment and processes.
- Enhanced equipment reliability by performing regular maintenance and repairs on cryogenic systems.
- Developed strong relationships with internal stakeholders by consistently delivering high-quality workmanship and timely completion of assigned tasks.
Education
High School Diploma -
Crossland High School
06-1999
Skills
- Office administration
- Administrative support
- Teamwork and collaboration
- Work planning
- Problem-solving
- Customer support
- Problem resolution
- Client service requests
- Time management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Admin Assistant
U.S. Dept. of Defense (Bloomsburie)
09.2024 - 04.2025
Procurement Clerk
U.S. Dept. of Justice (Contractor) CGI Federal
08.2017 - 04.2024
Material Handler
AC Delco
08.2015 - 08.2017
Distribution Specialist
Fairfax Cryobank
02.2013 - 12.2014
High School Diploma -
Crossland High School
Personal Information
Title: Supply Chain Management / Administrative Assistant