Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Personal Information
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Ervin Nickens

Waldorf,US

Summary

Dynamic administrative professional with extensive experience at the U.S. Dept. of Justice, excelling in office administration and problem-solving. Proven track record in enhancing document organization and fostering teamwork, while maintaining confidentiality and compliance. Skilled in data entry and customer support, consistently delivering high-quality results and improving operational efficiency.

Overview

12
12
years of professional experience

Work History

Admin Assistant

U.S. Dept. of Defense (Bloomsburie)
09.2024 - 04.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Procurement Clerk

U.S. Dept. of Justice (Contractor) CGI Federal
08.2017 - 04.2024
  • Resolved issues related to invoicing discrepancies and delivery delays, maintaining strong vendor relationships.
  • Ensured compliance with industry regulations and organizational policies during all stages of procurement activities.
  • Negotiated favorable contract terms for supply agreements, resulting in cost savings for the company.
  • Implemented strategic sourcing initiatives that resulted in long-term partnerships with key suppliers.
  • Provided excellent customer service to internal departments, addressing their supply needs promptly and professionally.
  • Trained new employees on company procedures related to supply management, fostering a knowledgeable workforce equipped for success.
  • Identified areas for improvement in supply chain processes, suggesting changes that led to increased efficiency and cost reduction.

Material Handler

AC Delco
08.2015 - 08.2017
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.

Distribution Specialist

Fairfax Cryobank
02.2013 - 12.2014
  • Processed and restocked returns.
  • Increased productivity by implementing time-saving strategies in daily operations and maintenance routines for cryogenic systems.
  • Demonstrated commitment to professional growth through ongoing training, certification programs, and active participation in industry conferences or seminars.
  • Promoted a team-oriented work environment by sharing information, providing guidance, and offering support to fellow technicians on various aspects of cryogenic equipment and processes.
  • Enhanced equipment reliability by performing regular maintenance and repairs on cryogenic systems.
  • Developed strong relationships with internal stakeholders by consistently delivering high-quality workmanship and timely completion of assigned tasks.

Education

High School Diploma -

Crossland High School
06-1999

Skills

  • Office administration
  • Administrative support
  • Teamwork and collaboration
  • Work planning
  • Problem-solving
  • Customer support
  • Problem resolution
  • Client service requests
  • Time management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Admin Assistant

U.S. Dept. of Defense (Bloomsburie)
09.2024 - 04.2025

Procurement Clerk

U.S. Dept. of Justice (Contractor) CGI Federal
08.2017 - 04.2024

Material Handler

AC Delco
08.2015 - 08.2017

Distribution Specialist

Fairfax Cryobank
02.2013 - 12.2014

High School Diploma -

Crossland High School

Personal Information

Title: Supply Chain Management / Administrative Assistant
Ervin Nickens