Erwan Kamdom
Charlotte,NC
Summary
Experienced in managing front desk activities and creating a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations for smooth and efficient processes. Demonstrates a deep understanding of effective communication techniques and customer service principles, resulting in enhanced visitor experiences.
Overview
6
6
years of professional experience
Work History
Teacher
Last Reformers Bible Study Club
07.2024 - Current
- Lead and manage regular Bible seminars, fostering spiritual growth and discussion among members
- Coordinate with local schools and other clubs to organize collaborative events and outreach activities
- Assist in planning and promoting community service projects and faith-based initiatives
- Support the recruitment of new members through outreach efforts and word-of-mouth promotion
Member
WeLoveU Foundation
07.2023 - Current
- Coordinate and support local blood drives; regularly donate blood and encourage others to participate
- Participate in community clean-ups, helping remove litter and promote environmental sustainability
- Organize and manage donation drives for food, clothing, and hygiene products, and assist in planning fundraising events and awareness campaigns
- Supported fellow team members by sharing best practices and collaborating on projects aimed at enhancing overall member experience.
Receptionist
Diamond Fish
02.2022 - 11.2022
- Organized and cataloged both physical and digital records, ensuring accurate storage and easy retrieval
- Preserved and conserved materials, maintaining the integrity of fragile or historical documents
- Maintained a tidy and welcoming reception area while supporting office operations with clerical duties
- Managed incoming calls, greeted visitors, and provided assistance with scheduling appointments and administrative tasks
Assistant Store Manager
ROOTS Book Store
12.2020 - 12.2021
- Assisted in managing day-to-day operations, including overseeing staff, ordering stock, and maintaining store displays
- Provided excellent customer service in both English and French, addressing inquiries, assisting with book recommendations, and resolving issues
- Coordinated inventory, receiving shipments, and ensuring that stock levels were sufficient to meet customer demands
- Assisted in planning events and promotions, contributing to an increase in store traffic and sales
- Managed cash registers, processed transactions, and handled cash and credit payments accurately
Cashier
Cafeteria Bourgeois
04.2019 - 01.2020
- Managed customer transactions, ensuring accurate and efficient cash handling
- Delivered excellent customer service in both English and French, addressing inquiries and resolving concerns
- Assisted with daily operations, including inventory tracking and stock organization
- Maintained a clean and organized work environment, promoting customer satisfaction
Education
BA - Criminal Justice
University of North Carolina Charlotte
Charlotte, NC05.2026
AA - Criminal Justice
Central Piedmont Community College
Charlotte, NC12.2024
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM)
- Inventory Management
- Multilingual
- Time Management
- Cash Handling & POS Systems
- Event Planning & Promotion
- Records Management
- Team Leadership
- Customer Service Excellence
- Attention to Detail
- Critical thinking
Languages Skills
English (Fluent), French (Fluent), Microsoft Office (Word, Excel, PowerPoint), Customer Relationship Management (CRM), Inventory Management, Multilingual, Time Management, Cash Handling & POS Systems, Event Planning & Promotion, Records Management, Team Leadership, Customer Service Excellence, Attention to Detail
Leadership Experience
Last Reformers Bible Study Club, Charlotte, NC, Teacher, 04/17, Present, Lead and manage regular Bible seminars, fostering spiritual growth and discussion among members., Coordinate with local schools and other clubs to organize collaborative events and outreach activities., Assist in planning and promoting community service projects and faith-based initiatives., Support the recruitment of new members through outreach efforts and word-of-mouth promotion.
Music award in High school
I was the president of the music club in my high school in the academic year of 2021. i received that award because i was the president with the best selection of remarkable talents.
Languages
French
Native or Bilingual
Spanish
Elementary
Certification
- First Aid Certification
Accomplishments
- Supervised team of 8 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
HybridOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Teacher
Last Reformers Bible Study Club
07.2024 - Current
Member
WeLoveU Foundation
07.2023 - Current
Receptionist
Diamond Fish
02.2022 - 11.2022
Assistant Store Manager
ROOTS Book Store
12.2020 - 12.2021
Cashier
Cafeteria Bourgeois
04.2019 - 01.2020
AA - Criminal Justice
Central Piedmont Community College
BA - Criminal Justice
University of North Carolina Charlotte
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