Erwin Armas
Apple Valley
Summary
Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.
Hardworking employee enthusiastic about learning any and all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Salesperson
R&S Beverages
05.2021 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Merchandiser
Pepsico
11.2018 - 01.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Management Associate
Walmart
09.2007 - 04.2021
- Streamlined operations by implementing efficient management strategies and workflow processes.
- Fostered partnerships with external stakeholders resulting in mutually beneficial collaborations.
- Ensured timely delivery of high-quality services by setting clear expectations and monitoring progress closely.
- Led project teams successfully from inception to completion within the given timeframes and budgets.
- Facilitated effective decision-making by providing comprehensive analysis of key data points and trends affecting the business landscape.
- Optimized resource allocation to maximize operational effectiveness without compromising quality standards or customer satisfaction levels.
- Managed cross-functional teams effectively, fostering collaboration and communication towards achieving common objectives.
- Enhanced overall team performance by providing consistent coaching, constructive feedback, and targeted training.
- Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.
- Boosted sales performance with strategic planning efforts focused on improving market penetration and expanding customer base.
- Enhanced employee skill sets with effective training programs tailored according to individual needs.
- Established KPIs for various departments ensuring alignment with organizational goals leading to improved overall performance.
- Reduced staff turnover rates through proactive talent management initiatives such as mentorship programs, career development plans, and performance appraisals.
- Cultivated a positive work environment that promoted employee engagement, motivation, and retention.
- Developed strong relationships with clients to ensure long-term growth and loyalty for the company.
- Oversaw training and onboarding process for all newly hired employees.
- Drove sales and customer service while assisting guests with Type services.
- Evaluated current processes to develop improvement plans.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
Education
Diploma - N/A
Bell High School
Bell,ca04.2003
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Sales strategy development
- Active listening
- Social selling
- Relationship selling
- Up-selling
- Territory management
- Follow-up communications
- Deal negotiation
- Customer relations
- Time management
- Product promotions
- Sales forecasting
- Competitor research
- Client engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Salesperson
R&S Beverages
05.2021 - Current
Merchandiser
Pepsico
11.2018 - 01.2021
Management Associate
Walmart
09.2007 - 04.2021
Diploma - N/A
Bell High School
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