Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erwin Friedrich

San Jose,CA

Summary

Accomplished fintech professional with a high degree of experience in fraud detection and investigation, case management, regulatory compliance, and vendor management gained by working in varying financial investigative and law enforcement positions. Experience includes supporting new processes related to compliance, OFAC, and AML. Bilingual: English and German. CFE certified.

Overview

20
20
years of professional experience
1
1
Certification

Work History

RISK VENDOR MANAGER

MONEYGRAM, INC.
04.2023 - 07.2024
  • Managed vendor relationships related to Risk, fraud detection and investigation
  • Ensured regular tracking of vendor usage and performance metrics on a monthly basis.
  • Ensured that selected vendors met the specific needs of the business through effective evaluation and vetting processes.
  • Collaborated with other departments within the organization to develop standards for evaluating current suppliers and selecting potential new ones.
  • Resolved billing disputes between vendors and internal departments in a timely manner.

RISK INVESTIGATIONS, TEAM LEAD

BILLGO, INC.
10.2020 - 10.2022
  • Monitored, reviewed, analyzed, and approved pending bill pay transactions and new profiles
  • Conducted investigations into potential bill pay recipients to verify legitimacy and establish business profiles
  • Supported management as necessary in a dynamic start-up setting
  • Maintained vigilance in monitoring OFAC and KYC compliance across a wide range of clients, including individuals and businesses.

FRAUD INVESTIGATIONS, TEAM LEAD

FISERV, INC.
01.2008 - 10.2020
  • Note that from 2012 - 2014 was employedby Guardian Analytics as listed below
  • Conducted in-depth inspections and research on suspicious pending and executed transactions to identify instances of fraud
  • Ensured prompt suspension of profiles and transactions involved in fraudulent activity
  • Took on the responsibilities of being the main point of contact for a fraud investigation team, collaborating with external organizations in order to identify trends and individuals involved in suspicious activities
  • Aided Secret Service as subject matter expert in federal fraud case resulting in successful conviction.

SENIOR FRAUD ANALYST

GUARDIAN ANALYTICS, INC.
04.2012 - 03.2014
  • Utilized proprietary software to analyze login behaviors of online banking end users to detect abnormalities indicating unauthorized access to banking profiles
  • Improved security posture by researching information security and fraud prevention techniques and making recommendations
  • Reduced risk of loss from fraud, abuse, and compliance violations by developing new organizational policies.

MORTGAGE FRAUD INVESTIGATIONS, TEAM LEAD

HSBC, NORTH AMERICAN HOLDINGS
02.2004 - 01.2008
  • Ensured meticulous record-keeping for investigations by documenting gathered evidence and employed investigative techniques.
  • Provided recommendations for improvements in existing anti-fraud systems and processes.
  • Analyzed potential loans for purchase for fraud indicators.
  • Identified patterns of suspicious activity across multiple accounts or transactions.

Education

BBA - Finance

University of Michigan - Flint
Flint, MI

Skills

  • Fraud Detection and Investigation
  • Fraud and anomaly analysis
  • Supplier Relationship Management
  • Forecasting
  • Cost Analysis
  • Performance reporting
  • Community policing
  • Arrest techniques

Certification

CFE (Certified Fraud Examiner obtained 2017)

Timeline

RISK VENDOR MANAGER

MONEYGRAM, INC.
04.2023 - 07.2024

RISK INVESTIGATIONS, TEAM LEAD

BILLGO, INC.
10.2020 - 10.2022

SENIOR FRAUD ANALYST

GUARDIAN ANALYTICS, INC.
04.2012 - 03.2014

FRAUD INVESTIGATIONS, TEAM LEAD

FISERV, INC.
01.2008 - 10.2020

MORTGAGE FRAUD INVESTIGATIONS, TEAM LEAD

HSBC, NORTH AMERICAN HOLDINGS
02.2004 - 01.2008

BBA - Finance

University of Michigan - Flint

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